Credit Facilitator

Job Title: Credit Facilitator Location: Johannesburg (Onsite) Contract Type: Permanent, Full-time Industry: Direct Selling / FMCG / Retail Salary: Market Related Are you a highly assertive Credit professional with a background in field collections and a talent for negotiation? A leading direct-selling organization is seeking a Credit Facilitator to manage the full credit control function across a diverse sales force portfolio. This is a dynamic role focused on field-level debt, account monitoring, and relationship management. We are looking for a high-potential individual who is ready to grow—this role is specifically designed to evolve into a Team Leader position. Key Responsibilities • Credit Control & Collections: Manage proactive collections for assigned portfolios, focusing on reducing payment defaults and improving financial discipline. • Field-Level Support: Facilitate payment arrangements (AODs) and provide guidance to the sales force on managing overdue accounts. • Strategic Input: Support the implementation of credit policies and provide recommendations for policy updates based on field feedback. • Relationship Management: Act as a critical liaison between the Sales Force and the Finance Department to ensure seamless communication. • Onboarding & Training: Lead onboarding for new distributors and provide training on credit policies and financial management. • Leadership Track: Gradually take on strategic responsibilities with the goal of transitioning into a Team Lead role. Minimum Requirements • Experience: * Minimum 5 years’ experience in credit control. • At least 2 years in a senior or supervisory role . • Strong background in field collections , AOD handling, and credit system updates. • Education: Diploma in Credit Management, Accounting, or a related financial field. • Knowledge: Good working knowledge of the National Credit Act (NCA) . • Language: Fluent in English; the ability to speak multiple African languages is essential for this environment. • Technical Skills: Proficient in MS Excel and credit management systems. • Attributes: Analytical, assertive, and emotionally intelligent with a strong customer service orientation. How to Apply Apply Today! If you are a driven credit professional ready to take the next step into leadership: Email: lidene.pienaar@hireresolve.us Apply online: www.hireresolve.co.za Reference: CreditFacilitator_JHB_2026