Bilingual HyperCare Consultant (French & English)

About CrucialLogics Inc. We secure your business using native Microsoft technologies you already own. We apply our Consulting with a Conscience TM approach in our security philosophy.

Security should be simple, easy to manage and scalable Security does not require a large investment in various point solutions Security is easily achieved by properly configuring technologies you already are paying for Reduce your attack footprint by reducing overall infrastructure You will never stop bad actors from targeting you.

The goal in security is to put defences in place to detect the attempt before the breach. About the role CrucialLogics seeking a French/English Bilingual HyperCare Consultant (Information Technology), for our Global, remote team. Our company is currently in the process of expanding our managed services offerings.

The user base is split between Windows and Mac operating systems and you will need familiarity with both. We actively encourage our employees to pursue new and applicable industry certifications and provide assistance and guidance to do so.

CrucialLogics in an inclusive work environment and we place a strong focus on our largest asset, our employees. As a part of our team you will have a strong group of experienced IT professionals behind you to assist and guide you whenever needed.

As you progress in your role you will be given the opportunity to get involved with various exciting deployment and migration projects related to the Microsoft stack and suite of services, expanding both your knowledge and experience level.

Comfort and ability to work within Eastern Time (EST/ET) business hours is a requirement for this role. The successful candidate must be available during core EST/ET working hours to support team collaboration, client engagement, and business operations.

What you'll do To be the first point of contact for a user base with varying levels of technical skill. Ensuring the best possible experience for users through efficient and personabl