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Operations Support Engineer (Linux Systems)
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Job Description
We are seeking an Operations Support Engineer to support the operations, governance and maintenance of enterprise smart systems, including Industrial IoT (IIoT), video and other operational technology systems .
You will work closely with internal stakeholders, vendors and maintenance partners to ensure systems remain available, secure, compliant and well-maintained , while meeting established service levels and ICT governance requirements.
Working Hours
Mon-Fri Working Location: Central Job Type: Contract Salary Package: Up to 5,500 (basic) + AWS Key Responsibilities Oversee vendors and maintenance partners in carrying out operations and maintenance activities , ensuring compliance with contractual, operational and security requirements.
Monitor system health and operational activities to maintain system availability, reliability and security . Track security patching, vulnerability assessment findings and remediation actions , ensuring issues are followed through to closure.
Coordinate and track software licences, digital certificates and subscription renewals to prevent service disruptions. Review system and application logs to identify potential security, performance and operational anomalies .
Monitor technology End-of-Support (EOS) and End-of-Life (EOL) timelines and support system lifecycle and refresh planning. Support system risk assessments , risk tracking and maintenance of relevant risk registers and documentation.
Manage and review user accounts and system access , including periodic access reviews and account hygiene activities. Review and audit vendors' monthly maintenance, system performance and service reports against agreed SLAs, KPIs and operational standards.
Ensure vendors adopt standardised maintenance reports, templates, operating procedures and technical documentation . Support change management , including reviewing, coordinating and tracking Change Requests through implementation and closure. Coordinate with technical teams and vendors to i
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