Godrej Industries - Technical Product Manager

: Role & Responsibilities : Domain Champion & Front Door for Technology : - Act as the single accountable point of contact for all technology applications, platforms and tools within Sales & Marketing. - Build deep domain and technical knowledge of the applications, integrations and data flows supporting the function. - Own and maintain the application landscape map, roadmap and lifecycle plan for the domain. - Serve as the trusted technology advisor to the function head and business stakeholders in the domain. Demand Management & Prioritisation : - Manage the end-to-end demand funnel for the domain intake, qualification, business case validation and prioritisation. - Work with business stakeholders to translate requirements into clear, prioritised product/technology backlogs. - Balance run-the-business (support, enhancements) and change-the-business (new initiatives) demand within capacity constraints. - Facilitate governance forums to align stakeholders on priority calls and trade-offs. Delivery Orchestration & Quality : - Orchestrate delivery across internal teams, vendors/SIs and platform teams to ensure committed timelines and quality are met. - Track delivery milestones, dependencies and blockers, and drive resolution with delivery teams. - Ensure adherence to defined SDLC, testing, security, UAT and release management standards prior to go-live. - Own post-go-live stabilisation, adoption tracking and continuous improvement of solutions in the domain. Sales & Marketing : - Own the technology roadmap for sales strategy tools, presales/CRM systems, the corporate and project websites, performance marketing/MarTech stack and call centre platforms. - Partner with Sales, Presales and Marketing leadership to digitise and optimise lead-to-booking journeys. - Ensure seamless integration between website, MarTech, CRM/presales systems and call centre platforms for a unified customer acquisition funnel. - Drive adoption of marketing analytics, attribution and campaign performance reporting tools. - Oversee data quality, lead tracking and conversion funnel instrumentation across channels. Escalation Management : - Serve as the first point of escalation for technical/application failures, outages or performance issues impacting the domain. - Drive root-cause analysis with technical teams and ensure timely resolution and permanent fixes. - Maintain a risk and issue log for the domain, and proactively flag risks before they impact business outcomes. Stakeholder Management, Communication & Governance : - Own and publish regular dashboards/status reports on demand, delivery progress, risks and issues to function heads and leadership. - Run periodic governance reviews (steering committees, sprint reviews, monthly business reviews) with key stakeholders. - Manage dependencies across other domains, enterprise technology teams (infrastructure, security, data, ERP) and external vendors. - Build strong working relationships with business leaders to ensure technology is seen as a trusted enabler of business outcomes. Preferred Candidate Profile : - 7 - 10 years of experience, including experience leading technology delivery for sales/marketing functions, with proven stakeholder and vendor management at a leadership level. Skills & Competencies : - Strong stakeholder management and communication skills; ability to influence business and technical audiences. - Sound understanding of product management, agile delivery and vendor/SI management practices. - Ability to manage a demand funnel and prioritise competing requirements under constraints. - Strong analytical and problem-solving skills; comfortable driving root-cause analysis on technical issues. - Experience with dashboarding/reporting tools (e.g., Power BI, Jira, Confluence) for governance reporting. - Real estate or D2C/BFSI domain exposure is an advantage.