Sr Systems Support Engineer

Responsibilities: Configures, maintains, and operates routers, switches, firewalls, load balancers, and monitoring tools Installs physical equipment, connects cabling, organizes communication racks, and powers devices per documentation Proactively monitors network infrastructure using monitoring tools, responds to alerts, and maintains updated topology documentation Mentors, coaches, and shares knowledge with junior team members Acts as an escalation point for complex incidents and requests Independently handles routine network service requests, access provisioning, and documentation Troubleshoots and resolves major incidents, leads outage bridges, and performs root cause analysis Owns end-to-end network infrastructure projects (design, implementation, testing, and handover) Develops subject matter expertise in domains such as datacenter networking, firewalls, load balancing, or cloud networking Collaborates with senior engineers on large-scale infrastructure projects Designs, deploys, configures, and troubleshoots Azure and AWS cloud networking solutions Experience Required: 6+ years of experience in core Networking and Security Strong experience in data security operations (administration, configuration, troubleshooting, and design) Hands-on experience with multi-vendor firewalls (Checkpoint, Cisco ASA, Cisco Firepower, Fortinet, SonicWall, Palo Alto) Experience with security tools such as WAF, NIPS, Firewall Analyzer, and DDoS protection Strong understanding of L3 routing protocols (OSPF, BGP) Experience with multi-vendor environments (Whitebox is a plus) Solid knowledge of networking technologies: TCP/IP, DNS, BGP, OSPF, EIGRP, MPLS VPNs, VXLAN, Multicast Experience with DMVPN, IPSEC, and encryption standards Azure Networking (Enhanced Requirement): Strong hands-on experience in deployment, configuration, and troubleshooting of Microsoft Azure networking services , including: Virtual Networks (VNet), Subnets, IP Address Management Network Security Groups (NSG) a