HR Coordinator

Position Title: HR Coordinator Reports to: Group HR Manager Position Summary Working closely with the HR Advisors and wider People Services team, the HR Coordinator will provide support across the full employee lifecycle, with a particular focus on Employee Relations administration, case management, HR compliance, HR systems and people administration. The role will play a key part in supporting managers and employees with people-related matters, ensuring a professional, timely and customer-focused HR service whilst providing an excellent opportunity to develop a career within Human Resources. This role is designed to provide significant exposure to: • Employee Relations case management • Workplace investigations • Employment law and HR best practice • Absence and performance management • HR systems and people analytics • The full employee lifecycle The position provides a clear development pathway towards an HR Advisor role, supported by hands-on exposure to multiple, complex Employee Relations matters, and operational HR responsibilities. We are currently considering applications from those seeking either a part time or term time flexible working arrangement as well as full time. Employee Relations • Act as a first point of contact for HR and Employee Relations queries from managers and employees. • Respond to queries relating to absence, sickness, disciplinary, grievance, appeals and other people matters. • Provide guidance on straightforward HR and Employee Relations matters within agreed procedures. • Support managers by signposting policies, guidance and employee relations processes. • Monitor active Employee Relations cases, ensuring key actions, review dates and deadlines are managed effectively. • Prepare employee relations documentation including invitations, outcome letters, meeting packs and supporting correspondence. • Coordinate Employee Relations meetings including investigations, welfare meetings, disciplinary hearings, grievances and appeals. • Monitor Employee Relations trends and employee concerns, identifying themes and escalating potential risks appropriately. • Maintain accurate and confidential employee records, HR documentation and Employee Relations case files. • Support HR Advisors with escalated cases across the Group. HR Administration • Support right-to-work checks and ensure compliance records are accurately maintained. • Prepare contracts of employment, contractual amendments and employment-related correspondence. • Process employee lifecycle changes including promotions, salary reviews, transfers and changes to working arrangements. • Support employee engagement, wellbeing and retention initiatives. • Ensure all employees receive a professional and consistent HR experience. • Support the People Services department and wider central functions with ad hoc administrative and project work as required. Person Specification • Previous experience within an HR Administrator, HR Assistant, People Services or HR support position. • Experience supporting Employee Relations cases. • Understanding of HR processes and Employee Relations principles. • Experience maintaining records and centralised systems. • Experience within healthcare, recruitment or similar service-led sectors. • Professional, approachable and people-focused. • Ability to maintain confidentiality and exercise discretion. • Ability to manage multiple priorities and deadlines. • Ability to work effectively on both an independent and collaborative basis. • Ability to communicate effectively both verbally and in writing with stakeholders at all levels.