Sales Head - Retail Jewellery

Candidate Profile: - Proven track record of scaling retail sales in a reputed jewellery chain. - Deep understanding of the Kerala jewellery market and local consumer buying behaviour. - Strong understanding of wedding jewellery preferences. - Fluency in Malayalam and English is mandatory. - Exceptional leadership and team-handling skills. - Strong analytical and data-driven approach to sales, inventory and profit-margin analysis. Key Responsibilities: Strategic Growth & Revenue Generation: - Formulate and execute annual, quarterly and monthly sales plans to achieve targets. - Identify new market opportunities, potential store locations and market trends across Kerala. - Develop local promotional schemes, exchange offers and festival campaigns. Team Leadership & Talent Management: - Lead, mentor and monitor Store Managers and floor sales executives across branches. - Set KPIs and conduct regular performance reviews. - Conduct training to improve product knowledge, customer handling and soft skills. Operations & Customer Experience: - Ensure SOPs are followed across retail showrooms. - Monitor stock movement, fast-moving products and inventory ageing to improve stock turnover. - Strengthen customer relationships and develop VIP/loyalty programs. Market Intelligence & Compliance: - Track competitor pricing, making charges, designs and marketing strategies. - Coordinate with the marketing team on visual merchandising and local advertising. - Ensure compliance with gold hallmarking standards, billing transparency and applicable retail regulations.