Senior Manager - B2B Commerce Leader

Job Type: Permanent Work Model: Hybrid Reference code: 133056 Primary Location: Toronto, ON All Available Locations: Toronto, ON Our Purpose At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians. By living our Purpose, we will make an impact that matters. • Have many careers in one Firm. • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. • Learn from deep subject matter experts through mentoring and on the job coaching -- What will your typical day look like? We are seeking a dynamic and strategic B2B Commerce Leader to drive end-to-end transformation across the lead-to-cash lifecycle, including CPQ (Configure, Price, Quote) and B2B commerce portals. This leader will play a critical role in shaping and delivering complex, enterprise-grade commerce solutions for clients across Manufacturing, Semiconductors, Technology (Hardware, Software, Services), MedTech and adjacent industries. This role requires a blend of executive advisory, business development, and large-scale delivery leadership, with a strong focus on building long-term client relationships and scaling high-performing teams and offerings. Key Responsibilities include: • Client Advisory & Relationship Management: Serve as a trusted advisor to C-suite and senior executives, guiding enterprise clients on their B2B commerce and digital transformation journeys Build and deepen strategic relationships across client organizations, driving long-term value and partnership Lead executive-level conversations on lead-to-cash optimization, CPQ strategy, and digital ordering experiences • Business Development & Growth: Drive business development efforts, including pipeline creation, deal shaping, and executive sponsorship Identify whitespace opportunities across B2B commerce, CPQ, and digital self-service portals Support RFPs, proposals, and go-to-market strategies aligned with industry-specific needs • Delivery Leadership (Large-Scale Programs): Lead strategy and complex, end-to-end implementations spanning on leading platforms such as Salesforce or SAP : Lead-to-Cash transformation CPQ implementation and optimization B2B commerce platforms and portals Agentic and AI capabilities to enable B2B Oversee multi-workstream programs across strategy, design, and execution Ensure delivery excellence, governance, and measurable business outcomes • Cross-Functional Leadership: Lead and scale cross-functional teams, including business, product, engineering, and operations Align stakeholders across sales, marketing, finance, IT, and operations to deliver integrated solutions Foster a culture of collaboration, innovation, and accountability • Ecosystem & Alliance Management: Manage relationships with key technology vendors and alliance partners (e.g., commerce, CPQ, and platform providers) Drive joint go-to-market initiatives and solution co-innovation Stay ahead of market trends across composable commerce, agentic commerce, and digital B2B ecosystems • Offering & Capability Build: Develop and scale B2B commerce offerings, assets, and accelerators Build and mentor a high-performing team, including capability development and talent growth Establish best practices across lead-to-cash processes, CPQ, and portal experiences About the team Manage relationships with key technology vendors and alliance partners (e.g., commerce, CPQ, and platform providers) Drive joint go-to-market initiatives and solution co-innovation Stay ahead of market trends across composable commerce, agentic commerce, and digital B2B ecosystems Lead and scale cross-functional teams, including business, product, engineering, and operations Align stakeholders across sales, marketing, finance, IT, and operations to deliver integrated solutions Foster a culture of collaboration, innovation, and accountability Enough about us, let's talk about you You bring: Qualifications & Experience • 15+ years of experience in B2B commerce, digital transformation, or enterprise technology • Lead-to-Cash lifecycle transformation • CPQ platforms and pricing strategies • B2B commerce portals and digital self-service models • Deep experience in Manufacturing, Semiconductors, or industrial sectors Strong track record of • Executive stakeholder engagement • Business development and revenue growth • Leading large-scale, complex implementations • Experience managing global, cross-functional teams Key Skills & Competencies • Executive presence and strategic storytelling • Ability to bridge business and technology • Strong commercial acumen and deal shaping • Program leadership and delivery excellence • Ecosystem thinking (partners, platforms, alliances) • Quebec Locations: Bilingualism in French and English is required for this position dueto the nature of the role having interactions with National & Global clients and project teams Total Rewards The salary range for this position is $105,000 - $234,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver. Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure. Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communiti