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Account Executive
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Job Description
Who We’re Looking For At ScalePad , we hire thoughtful builders who want their work to matter. Our roles are designed for people who thrive on driving impact, see ambiguity as an opportunity, and believe that raising the bar is a team sport. We don’t bring people in to run playbooks.
We hire people who want to rewrite them. And in this role, you’ll get to do that, while shaping the future of managed services for our global partners. (That’s what we call our customers.)
What is ScalePad At ScalePad , we’re building more than software; we’re building confidence and clarity for the people who manage the technology businesses rely on every day. Our mission:help MSPs evolve into MVPs (their clients’ most valuable partner).
Our tools turn them from reactive service providers into strategic advisors through a consistent, scalable Customer Success motion. Our product suite unifies risk insights, client planning, and service delivery so MSPs can have smarter conversations, show clients their value, and grow their revenue.
But our purpose goes beyond our software. We’re creating a workplace where curious, growth-minded people can do their best work, where ideas are valued, progress is shared, and everyone belongs. Together, we’re creating a future where MSPs don’t just keep businesses running, they help them thrive.
We believe that when our partners succeed, we all do. With offices in Vancouver, Toronto, and Phoenix and a global-first mindset. ScalePad has grown into a category leader trusted by 12,000+ partners across 60+ countries.
We’ve been recognized for our products and corporate culture by MSP Today, G2, and Great Place to Work™, to name a few.
About the Role
Lead the sales journey for our clients by building strong partnerships, understanding their needs, and showcasing the value of ScalePad ’s innovative solutions. You’ll receive the training and support needed to master our products and confidently demonstrate their capabilities. With your sharp market insight and go
Required Skills
Upskill for This Role
Courses from Udemy and edX matched to this role's skills.

Fundamentos de Customer Success

Master Customer Success and Product Management Collaboration

Customer Success Manager (CSM) Practice Tests

Customer Success Fundamentals: CSM Skills & Strategy

Leading High-Performing Customer Success Teams

Customer Success: Conociendo al Cliente
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