Care Coordinator/ Triage Practitioner

ELFT has long been recognised as a centre of excellence for mental and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations. Job overview The Biggleswade and Ampthill CMHTs are recruiting a community mental health nurse or social worker to join our team as a triage practitioner. You will be part of The Mid Bedfordshire Community Mental Health Services. Our team is part of the Mental Health Transformation of services and our new blended team where our voluntary service colleagues are fully embedded within the team. This is an exciting time to join this expanding, developing, and modern service. If you are looking to be innovative, a team player, and want to be part of a supportive, progressive, and effective team, then this will be the post for you. We are interested in what you want from your career, to grow and develop for your continuing professional development and we will work closely with you to focus on and to tailor your individual needs as a nurse or social work professional. The post holder will have a particular focus on our 'front door'. You will hold a caseload and work within the principles of the agreed model of care for the service as laid down in the Operational Policy. The post holder will work as an autonomous practitioner within an integrated Multi-disciplinary team. This will involve the assessment, planning, implementation, and evaluation of the care provided and will liaise with all agencies involved with the client. Come And Join The Team! If you would like to visit us or call for an informal chat please feel free. Call Amy Bagshaw on 01767 224922 Advert Undertake specialist and comprehensive assessment of needs at the 'front door' to the service Use tools such as Dialog+ to co-ordinate care for a defined caseload Practice within professional guidelines and promote professional practice in the clinical area. Ensure high standards and accurate verbal/written communication about patient care with all team members. Put service users at the center of everything achieved, taking responsibility for the development and delivery of evidence-based practice, ensuring that it supports and reflects service users' individual needs, Trust objectives, and professional guidance. Work to values that include self-determination, empowerment, and choice for service users Work in partnership with service users and empower them to draw on their strengths and assets, and set goals they would like to achieve in all aspects of their lives. If you are a registered Mental Health Nurse you may be required to support the effective operation of our depot clinic and undertake physical health assessments, although this will not be the core element of the role. Working for our organisation Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations. Detailed job description and main responsibilities Comprehensive needs assessment and care planning - ensuring this is holistic, person-centred, and co-produced DIALOG+. Specialist clinical assessments and care delivery in line with best and evidence based practice, with reference to NICE recommendations Case management Crisis Intervention Safeguarding - awareness, alert raising and acting as enquiry officer Awareness and implementation of MHA and relevant legal frameworks. Good report writing and presentation of case Trauma informed practice Carers' support and psycho-education Liaison and interface with other agencies Ensuring that a service user centred multi-disciplinary approach to care is present To take an active role in direct service user care and act as a role model at all times Demonstrate an understanding of the Care Act associated responsibilities within your role, and if you are a registered social worker, complete statutory assessments under Care Act 2014 Ensuring that care reflects individual and cultural needs taking into account any reasonable adjustments that may be required Understand and apply the aims and principles of health promotion, protection and improvement and the prevention of ill health when engaging with people Undertake training and assessment to expand clinical skills and knowledge relevant to clinical practice needs. Ensure that the clinical environment is pleasant, clean, comfortable and suitable for use at all times liaising with other departments as necessary. Risk assessment and comprehensive risk management Relapse prevention and early warning signs Medication administration & management inclusive of concordance and side-effect monitoring. Participation in depot/ clozapine clinic (registered nurses only) Reflective practice Maintaining accurate and timely records Completing outcome measures at the start and end of each clinical episode Participation in audits and quality improvement projects Making Things Better Quality Improvement is a key part of our work to improve our services and refine how we do things. We have a global reputation for our quality improvement work and we don’t stand still! So we offer a fantastic opportunity for our staff to learn, lead and contribute towards improving our services. We launched our Five Year Strategy in April 2018, which identified four main strategic outcomes to improve: population health outcomes, experience of care, staff experience and improve value. This complements the NHS Long Term Strategy and sets out our direction of travel. Our Community We provide a wide range of community health and mental health inpatient services to children, young people, adults of working age, and older adults in The City of London, Hackney, Newham, Tower Hamlets, Bedfordshire and Luton. We provide Forensic services to the whole of North East London. We provide services in urban and rural settings, sometimes in our inpatient units, but mostly in the community close to where people live. Integrated care is key in making the best use of resources and providing effective care. Aiming High East London NHS Foundation Trust has achieved its third consecutive ‘Outstanding’ rating from the Care Quality Commission; the first Community and Mental Health Trust to achieve this rating for a third time. We were named in the HSJ’s Top 10 best places to work in healthcare and were voted Provider Trust of the Year in 2018. Staff and Service Users United We strive to ensure that staff feel valued by the Trust and as they are truly pivotal in delivering better outcomes for our patients and service users. Our aspiration is to help to make ELFT the best place to work. This Trust is clinician-led and provides the highest possible level of clinical expertise throughout its services. We pride ourselves on our service user involvement. A service user will be on your assessment centre and interview panel if you are invited to meet us. We especially welcome people with lived experience of health difficulties, with insight and understanding of different backgrounds, cultures and lifestyles in our population as we believe that this will equip staff to deliver a high standard of care to our service users and patients. Diversity ELFT Is committed to being a diverse organisation and our workforce is reflective of the population and communities we serve. We believe that having colleagues with a range of backgrounds