Technical Lead/Solution Architect, Microsoft Dynamics 365

Job Type: Permanent Work Model: Hybrid Reference code: 132375 Primary Location: Vancouver, BC All Available Locations: Montreal, QC; Brossard, QC; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Laval, QC; Moncton, NB; Ottawa, ON; Quebec City, QC; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Toronto, ON; Vancouver, BC; Victoria, BC; Winnipeg, MB Our Purpose At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians. By living our Purpose, we will make an impact that matters. • Have many careers in one Firm. • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. • Learn from deep subject matter experts through mentoring and on the job coaching -- What will your typical day look like? In this role, you'll shape the technical vision for a major digital commerce transformation, Microsoft Dynamics 365 Commerce, and multiple enterprise systems into a cohesive, scalable architecture. You'll guide technical discovery, lead cross-functional teams, ensure delivery excellence, and serve as a trusted advisor to stakeholders and partners. You'll also play a key role in preparing for deployment and supporting a stable, high-performing launch. Key Responsibilities Architecture & Solution Design • Define and document the end-to-end solution architecture, ensuring seamless integration between Sitecore CMS and Microsoft D365 Commerce, as well as other enterprise applications (ERP, CRM, PIM, payment gateways, search, etc.). • Establish integration patterns (API-led, event-driven, middleware, etc.) aligned with enterprise standards. • Lead technical discovery workshops and contribute to solution blueprinting. • Validate non-functional requirements including scalability, performance, security, and compliance. • Develop and maintain architecture diagrams, integration specifications, and technical design documentation. Technical Leadership & Delivery • Lead and manage cross-functional development, QA, and DevOps teams to ensure high-quality and timely delivery. • Collaborate closely with the Business Analyst to refine, validate, and translate business requirements into technical solutions. • Develop detailed sprint plans and technical work breakdown structures aligned with Agile/Scrum practices. • Conduct regular technical design reviews and code quality reviews. • Oversee environment setup, configuration management, and CI/CD pipeline readiness. • Ensure adherence to development standards, DevOps practices, and governance controls. • Drive technical issue resolution during build, SIT, UAT, performance testing, and hypercare phases. • Identify and mitigate technical risks throughout the delivery lifecycle. • Ensure performance optimization, caching strategies, and security hardening across platforms. Stakeholder & Vendor Management • Serve as the primary technical liaison between business stakeholders, vendors, implementation partners, and internal teams. • Review vendor technical deliverables and ensure alignment with enterprise architecture. • Provide executive-level updates on technical progress, risks, and decisions. • Support change adoption, technical enablement, and knowledge transfer activities during hypercare. Operational Readiness • Define deployment, release, and rollback strategies. • Support production readiness reviews. • Establish monitoring, logging, and incident response processes. • Guide post-launch stabilization and optimization efforts. About the team We are seeking an experienced Technical Lead/Architect with deep expertise in Microsoft Dynamics 365 to lead a large-scale web and e-commerce transformation initiative. This program involves replacing an existing CMS and e-commerce solution with a modern technology stack powered by Sitecore CMS and Microsoft Dynamics 365 Commerce, including multiple new enterprise integrations. The project spans discovery, solution design, architecture, implementation, testing, and hypercare.The ideal candidate brings strong architectural leadership, hands-on platform knowledge (particularly Microsoft D365), and experience delivering complex digital commerce transformations. Enough about us, let's talk about you Microsoft Dynamics 365 Commerce • Strong hands-on experience with Microsoft Dynamics 365 Commerce (including Retail/Commerce modules) and POS. • Deep understanding of D365 APIs, data entities, Commerce Scale Unit (CSU), and integration patterns. • Experience integrating D365 with CMS platforms (including Sitecore or similar). • Experience with D365 connectors, Power Platform, and Azure integration services. • Knowledge of pricing engines, promotions, catalog management, order management, and customer data flows. • Familiarity with POS, ERP and CRM integrations within the Microsoft ecosystem. • Experience with security configuration, roles, and identity management within D365. • Experience with headless commerce or composable commerce architectures. • Experience enabling Agentic Commerce journeys leveraging Microsoft ecosystem Integration & Cloud • Strong understanding of API management, RESTful services, JSON, OAuth 2.0, and SSO integration. • Experience with Azure services (App Services, Azure Functions, Service Bus, API Management, Azure DevOps). • Experience designing event-driven and microservices-based architectures. • Familiarity with CI/CD automation pipelines and infrastructure-as-code. • Experience implementing secure authentication and authorization patterns. Project Delivery & Leadership • Proven experience leading cross-functional technical teams (developers, QA, DevOps). • Strong Agile/Scrum delivery experience, including sprint planning, backlog refinement, and release planning. • Experience delivering large-scale digital commerce transformations. • Excellent communication and stakeholder management skills. • Ability to translate complex technical concepts into business-friendly language. • Proven ability to manage technical risks and ensure delivery quality. • Demonstrated experience implementing enterprise search solutions or composable digital experience platforms. • Experience with performance testing, load testing, and production stabilization. • Strong vendor coordination and multi-system integration management experience. For roles based in Quebec: bilingual proficiency in English and French is required due to national and global client interactions. Total Rewards The salary range for this position is $90,000 - $175,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver. Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top o