Customer Service Administrator

Temporary until June 2026 (could extend) Raunds Full-time hours £12.85 per hour (will increase after 12 weeks to £13.95) Overtime pay available Our Client is seeking a Customer Service Administrator to join their organisation on an ongoing temporary basis. The ideal candidate will have previous commercial, office-based customer service experience with a confident & professional telephone manner. You must be available to interview and start immediately. This is a long-term temporary role and there will be the opportunities to apply for permanent roles in the future. Key responsibilities : • Dealing with enquiries from internal customers over the telephone and via email. • Logging issues and problem solving. • Following procedures and processes to resolve customer issues. • Administrative tasks, including updating systems and sending emails. Skills and Experience e: • A confident communicator with an excellent telephone manner. • Efficient administration skills and good attention to detail. • Ability to use own initiative with a can-do attitude. • Ability to remain calm under pressure. • IT Literate including Outlook, Excel, Word • Flexibility, as overtime and weekends are occasionally required. Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Impact Recruitment is an employment agency working on behalf of our client. All responses will be managed in accordance with GDPR