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Senior Technical Program Manager
Oracle•Baton Rouge, East Baton Rouge Parish
Full-timeSenior
$152K
per year
Estimated — not stated by the employer
👁️ 0 views•📝 0 applications•Posted 9/25/2026•Expires 10/25/2026
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Job Description
This role is part of the Service Excellence organization supporting Oracle Analytics and AI Data Platform products.
The position sits within the Quality of Service team, which is responsible for driving structured follow-up on customer-impacting incidents, recurring issues, service health risks, and operational improvement opportunities.
The individual in this role will manage cross-functional problem management programs and customer-focused technical initiatives, including cust…
Required Skills
program managementcustomer impact analysisincident managementservice health monitoringoperational improvement
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