Senior Revenue Operations Analyst

Work Authorization & Visa Sponsorship Big Happy is not offering visa sponsorship of any kind at this time, either now or in the future.

Only candidates who are currently authorized to work in the United States and will not require employer-sponsored visa sponsorship now or in the future will be considered for this position. As Big Happy enters its next phase of growth, we're looking for a detail-oriented, analytical Sr.

Revenue Operations Analyst to join our Business Operations team. In this role, you'll serve as the connective tissue between Sales, Marketing, and leadership, owning our CRM data integrity, building reporting on key company and revenue metrics, and helping drive sales initiatives forward with clean, actionable insights.

This is a great opportunity for someone who loves turning messy data into a clear story, thrives working cross-functionally, and wants hands-on exposure to how a fast-growing media/ad-tech company runs its revenue engine. This role reports to the Sr. Manager, Business Operations.

Key Responsibilities

CRM & Data Management Own day-to-day administration and hygiene of the CRM, ensuring data accuracy, consistent field usage, and clean pipeline records Build and enforce data governance standards across Sales and Marketing systems Reporting & Analytics Build and maintain dashboards and reports on key revenue metrics (pipeline, bookings, churn, win rates, sales cycle length, etc.)

Track and report on company-wide KPIs, surfacing trends and flagging risks/opportunities to leadership Conduct ad hoc analysis to answer strategic business questions from Sales, Marketing, or Finance Sales & Marketing Operations Support Partner with Sales leadership to identify process gaps and recommend improvements Monitor funnel health (lead volume, conversion rates, deal velocity, win rates) and help identify bottlenecks Provide data and analysis to support quota setting, territory design, comp modeling Act as a liaison between Sales, Marketing, Finance, and l