Customer Care Manager

Hegen•Singapore

Full-time

👁️ 0 views•📝 0 applications•Posted 9/24/2026•Expires 10/24/2026

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Job Description

We are seeking an experienced and customer-centric Customer Care Manager (Customer Success) to oversee Hegen's Customer Success function and drive service excellence across the customer journey.

In this role, you will be responsible for overseeing the end-to-end customer journey, driving service excellence, and establishing the operational framework that enables the Customer Success team to perform effectively and consistently. You will lead the development of service standards, customer succes…

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Required Skills

Customer Success

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