Head - HR Operations/Compliance & Governance - IT/Software Services

HEAD HR - HR OPERATIONS, COMPLIANCE & GOVERNANCE Location: Noida, Sector 1 Experience: 17+ Years Work Mode: 5 Days from Office Industry Preference: IT / Technology / Software / IT Services ROLE OVERVIEW We are looking for an experienced Head HR to lead the organization's HR function with strong expertise in End-to-End HR Operations, Labour Laws, Statutory Compliance, HR Audits, Wages & Payroll, Employee Relations, Retention, Attrition Management, HR Governance and Team Management. The role requires a senior HR leader who can work closely with Founders, CEO, CXOs and senior leadership to establish robust HR processes, strengthen governance and build a high-performance employee environment. KEY RESPONSIBILITIES HR OPERATIONS & GOVERNANCE - Lead End-to-End HR Operations and complete employee lifecycle management. - Develop and implement HR policies, SOPs, processes and governance frameworks. - Ensure effective HR service delivery, documentation and process standardization. - Drive HR process improvement, automation and technology adoption. LABOUR LAWS & COMPLIANCE - Ensure compliance with applicable Indian Labour Laws and statutory regulations. - Manage compliance related to PF, ESIC, PT, Gratuity, Bonus, Minimum Wages, Payment of Wages, Shops & Establishments and other applicable regulations. - Monitor regulatory changes and ensure timely implementation. - Coordinate with statutory authorities, consultants and legal advisors as required. HR AUDIT & RISK MANAGEMENT - Lead HR audits, compliance reviews and statutory inspections. - Identify compliance gaps and drive timely corrective and preventive actions. - Maintain appropriate HR documentation and compliance records. WAGES, PAYROLL & COMPENSATION - Oversee wages, payroll coordination, salary administration and statutory deductions. - Ensure compliance with applicable wage structures and statutory requirements. - Partner with Finance and Payroll teams to ensure accurate and timely salary processing. EMPLOYEE RELATIONS, RETENTION & ATTRITION - Handle employee grievances, disciplinary matters and workplace issues. - Develop and implement strategies to improve employee retention and reduce avoidable attrition. - Analyse attrition trends, exit feedback and employee concerns to identify key retention drivers. - Drive Employee Engagement, Employee Experience and Retention initiatives. - Partner with business leaders and managers to address employee concerns and improve workforce stability. LEADERSHIP & TEAM MANAGEMENT - Lead, mentor and develop the HR team. - Establish clear KRAs, performance expectations and accountability. - Partner with CEO, CXOs and senior leadership on people strategy and organizational matters. - Provide strategic HR insights and recommendations to senior management. EMPLOYER BRANDING - Drive Employer Branding and Employee Value Proposition initiatives. - Strengthen employee experience, organizational culture and internal communication. HR MIS & ANALYTICS - Establish HR MIS, dashboards and people metrics for management reporting. - Track key metrics including Attrition, Retention, Employee Engagement, Absenteeism and HR Operations KPIs. - Use HR data and analytics to support business and people-related decision-making. CANDIDATE PROFILE - 17+ years of progressive HR experience, preferably in senior HR leadership roles. - Strong hands-on experience in HR Operations, Labour Laws, Statutory Compliance and HR Audits. - Strong understanding of Wages, Payroll and Compensation & Benefits. - Proven experience in Employee Relations, Retention and Attrition Management. - Strong experience in HR Governance and Team Management. - Strong knowledge of Indian Labour Laws and employment regulations. - Excellent stakeholder management, communication and leadership skills. - Ability to independently lead the HR function and work closely with senior leadership. PREFERRED PROFILE - Candidates from IT, Technology, Software or IT Services organizations will be preferred. - Stable career history with consistent tenure across previous organizations is preferred, considering the senior leadership nature of the role. - Prior experience working closely with Founders, CEOs, CXOs and senior leadership will be an advantage. - Proven experience in building, managing and leading HR teams. - Experience in a fast-growing or transformation-driven organization will be an added advantage. EDUCATION MBA / PGDM in Human Resources or equivalent qualification preferred. Interested candidates can apply with their updated CV.