Senior IT Recruitment Lead & Account Manager

This is a remote position. Senior IT Recruitment Lead & Account Manager Location: Remote / Hybrid Experience Level: 5+ Years Employment Type: Full-Time Role Summary We are seeking a results-driven Senior IT Recruitment Lead & Account Manager to own end-to-end client relationships, lead team delivery, and manage hands-on technical recruitment for niche software engineering and infrastructure roles. In this dual-impact role, you will bridge the gap between client management and technical sourcing. You will act as the primary point of contact for multiple client accounts, direct intake calls and rate negotiations, and lead a recruitment team while maintaining an active hands-on role in sourcing top-tier technical talent across US and domestic markets. Key Responsibilities Account Management & Delivery Ownership • Act as the primary Point of Contact (POC) for direct client accounts, managing end-to-end recruitment lifecycle and intake calls. • Negotiate rate cards, manage client SLAs, and drive metrics including submission-to-interview (3:1) and interview-to-offer (4:1) ratios. • Expand existing accounts through high delivery performance, fast turnarounds, and consistent quality. • Prepare and present recruitment metrics (time-to-fill, closures, SLA adherence) to internal stakeholders and executive leadership. Team Leadership & Mentorship • Lead, mentor, and assign requisitions to recruiters and associates, tracking daily targets and delivery pipelines. • Serve as the first level of escalation for recruitment and client delivery blockers. • Train junior recruiters and interns on advanced sourcing, resume screening, candidate assessment, and ATS management. Hands-On Technical Recruitment • Execute full-cycle recruitment as an individual contributor for niche and leadership technical positions (Junior ICs to Technical Leads, Architects, and Managers). • Hire across domains including Cloud, AI/ML, DevOps, Data Platforms/Analytics, Full-Stack, Mobile, UI/UX, and Cybersecurity . • Deploy headhunting, passive candidate outreach, and Boolean/X-Ray sourcing strategies across LinkedIn Recruiter, Naukri, Dice, Monster, and GitHub. • Utilize modern AI-assisted tools (ChatGPT, Claude, Gemini, Grok) to optimize sourcing efficiency, market benchmarking, and screening workflows. US & Global Staffing Operations • Manage requisitions across multiple engagement models, including Direct Hire (FTE), Contract, and Contract-to-Hire (C2H). • Navigate US staffing tax terms ( W2, 1099, C2C ) and ensure compliance with US visa classifications ( H1B, Green Card, US Citizen, etc. ). • Manage requisitions and candidate submissions through VMS and MSP platforms (e.g., SAP Fieldglass, Beeline ). Required Qualifications & Skills • Experience: 5+ years of full-cycle IT technical recruitment experience spanning both Domestic (India) and US staffing operations. • Dual Capabilities: Proven track record acting simultaneously as an Individual Contributor (IC) and Account Manager/Team Lead. • Domain Expertise: Strong functional understanding of hiring within Cloud, DevOps, AI/ML, Infrastructure, Data Engineering, and Full-Stack development domains. • US Staffing Logistics: Strong knowledge of US visa statuses (H1B, GC, USC) and tax classifications (W2, C2C, 1099). • Sourcing & Tools: Expertise in LinkedIn Recruiter, Boolean/X-Ray search, VMS tools (SAP Fieldglass, Beeline), ATS platforms (Zoho Recruit, CATS, etc.), and AI sourcing tools. • Client & SLA Management: Demonstrated ability to manage SLAs (maintaining 10-to-30-day time-to-fill expectations) and negotiate rates with hiring managers. • Communication: Superior verbal and written communication skills suitable for direct C-suite, client, and candidate interactions. Preferred Qualifications • Experience building or scaling a recruitment division/account portfolio from the ground up. • Bachelor’s or Master’s degree in Computer Applications (BCA/MCA) or related technical/business fields. • Formal certifications or structured experience in HR management or public speaking (e.g., Toastmasters).