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Program Manager II, Service Delivery Standard Work
ADCI HYD 13 SEZβ’Hyderabad, Telangana, IND
Full-time3-7
ποΈ 0 viewsβ’π 0 applicationsβ’Posted 9/22/2026β’Expires 10/23/2026
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Job Description
At Amazon, we're working to be the most customer-centric company on earth.
Serving over 200M customers globally, our Customer Service (CS) organization is at the forefront of shaping how customers experience - 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of delivering cross functional projects experience - Experience defining program requirements and using data and metrics to determine improvements - Experience delivering cross functional projects - Experience working cross functionally with tech and non-tech teams - Experience with product and feature delivery, incl testing and change management
Required Skills
program managementproject managementcross functional collaborationdata analysismetrics analysisproduct deliveryfeature deliverytestingchange management
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