DCEO , Data Centre Engineering Operations, Data Centre Engineering Operations

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running.

We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.

You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AWS Infrastructure Operations is hiring a Data Center Engineering Operations Engineer to maintain and operate the critical infrastructure that keeps AWS's global cloud running 24/7.

What You'll Do:1/ Manage day-to-day engineering operations of data center critical infrastructure2/ Plan and execute corrective and preventative maintenance3/ Respond to facility incidents as a first responder4/ Supervise specialist vendors and contractors5/ Drive operational excellence across safety, security, availability, and cost6/ Develop into a subject matter expert for your facilityWhat You'll Need:1/ Experience in critical facilities management2/ Strong technical understanding of data center systems3/ Results-driven mindset with a focus on continuous improvementWhy It Matters: You're not just maintaining a building — you're ensuring the reliability of infrastructure that millions of AWS customers depend on every day.

Key job responsibilitiesThe Data Center Engineering Operation Engineer is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating within contract parameters within facilities.

Often this will be including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting. • Act as the site primary point of contact for internal and external stakeholders involving communication and relationship management.

• Meet daily hours of operations, on call requirements and response during rotations. • Manage minor and major planned and unplanned site works for critical infrastructure, with a solid understanding of the works involved, risks, mitigation and seeking approvals within relevant SLA’s as required.

• Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.

• Establish performance benchmarks, conduct analysis, and prepare reports on all aspects of the data center facility infrastructure operations and maintenance. • Generate change management requests & incident management tickets for DCEO activities.

• Work with DCO managers (IT), Networking, Logistics, Safety, Security and other business leaders and operating partners to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency.

• Establish documentation relevant to technical support of business & facility operations. • Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability. • Assist in recruiting efforts.

• Support operating partners in the resolution of any infrastructure engineering issuesA day in the lifeIn day today scale, you will be involved in:• Troubleshoot facility and rack-level events within internal Service Level Agreements (SLA). • Perform rack installs, rack decommissioning, and facility MEP management.

• Provide operational readings and key performance indicators to make sure uptime is maintained• Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.

• Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center. • Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.

About the teamAbout AWSDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.

If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform.

We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life BalanceWe value work-life harmony.

Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team CultureAWS values curiosity and connection.

Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams.

Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer.

That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.