Senior Analyst - Aftermarket Cust Training - Product Training

Job Title: Head / Team Leader – Training (Injection Molding Business) Location: Ahmedabad, or as per business requirements Department: Technical Training / Sales Enablement / Customer Success Job Summary: Build, lead, and scale a structured training function for internal teams and customers, focusing on technical excellence, customer capability, and commercialization of training programs in injection molding and plastics processing. Education: BE/B.Tech in Mechanical, Electrical, or Polymer Engineering; MBA preferred Experience: 10+ years in the injection molding industry, with proven leadership exposure Proven experience in the following areas: Managerial Skills: • Training and capability development • Revenue generation and business development • Technical Skills: • Strong knowledge of injection molding machines and processes • Knowledge of plastic processing technologies, including extrusion and blow molding, will be an added advantage • Commercial understanding with the ability to support revenue growth • Functional Skills: • Program and project management, including scheduling and Gantt chart planning • Strong techno-commercial acumen • Development of technical and commercial training content • Business planning with a focus on revenue generation • Behavioral Competencies: • Excellent communication, facilitation, and presentation skills • Strategic mindset with a strong execution focus • Ability to influence and collaborate effectively with cross-functional teams Key Responsibilities Define and implement training strategies, frameworks, and certification pathways Deliver technical training to Sales & Service teams; track effectiveness Design and conduct customer training (onsite, workshops, webinars) Develop technical & sales enablement content (manuals, videos, SOPs, etc.) Build and monetize training programs (certifications, paid workshops, annual plans) Collaborating with Sales, Service, and Marketing for program execution and revenue growth Manage training schedules, resources, and delivery quality Key Performance Indicators (KPIs) Year-on-year growth of the training function Number of Paid training programs. Customer participation levels and feedback scores Sales & Service teams capability improvement Quality and output of training content Ideal Candidate: A techno-commercial leader with strong domain expertise in plastics processing and a passion for building scalable, high-impact training programs. #LI-VU1