Senior HubSpot & Clio Solutions Architect / CRM Automation Developer - Remote

The Role An international law firm is looking for one highly capable technical specialist to take end-to-end ownership of its HubSpot and Clio ecosystem. This is not a conventional CRM administrator position.

We need someone who can combine HubSpot architecture and administration, Clio, advanced automation, API integrations and hands-on development and who is comfortable independently solving technical problems from design through implementation.

What You Will Own You will be responsible for: designing and administering our HubSpot CRM architecture; managing Sales, Marketing and Service processes; creating pipelines, custom objects, properties, workflows and advanced automations; administering and optimizing Clio Manage; designing the data relationship between HubSpot contacts/deals and Clio clients/matters; building and maintaining HubSpot ↔️ Clio integrations; integrating Microsoft 365/Outlook, telephony, websites, forms, payments and other business systems; using APIs, webhooks and middleware where native integrations are insufficient; * writing custom code when required; managing data migration, deduplication, governance and quality; creating management dashboards and operational reporting; managing user permissions and access controls; documenting the system and troubleshooting technical problems independently.

Requirements

Technical Requirements Strong hands-on experience with: HubSpot CRM administration and architecture; complex HubSpot workflows and automation; HubSpot custom objects and associations; * HubSpot APIs; * REST APIs; * webhooks; * OAuth/API authentication; * JSON; * JavaScript/TypeScript and/or Python; * data integrations and synchronisation; * CRM data architecture; troubleshooting integrations and workflows.

Experience with Clio Manage and/or the Clio API is strongly preferred. Experience integrating CRM systems with Microsoft 365, telephony, payment systems or other SaaS platforms will be a strong advantage. Experience with Zapier, Make or si