IT Infra Team Lead (APAC)

About the role Lead and manage the APAC IT Infrastructure team across multiple locations, providing strategic direction, resource planning, coaching, performance management, and capability development. Own the overall availability, performance, and reliability of IT infrastructure services throughout APAC, including end-user computing, laptops, workplace technology, network services, Wi-Fi, server infrastructure, cloud platforms, and site IT operations. Provide innovative and cost-effective IT solutions to meet business objectives and timeline, continually evaluate solution approaches and risks and make improvements. Key responsibilities • Lead and manage the APAC IT Infrastructure team across multiple locations, providing strategic direction, resource planning, coaching, performance management, and capability development • Own the overall availability, performance, and reliability of IT infrastructure services throughout APAC, including end-user computing, laptops, workplace technology, network services, Wi-Fi, server infrastructure, cloud platforms, and site IT operations • Provide technical leadership and governance for regional network infrastructure, including Cisco switching, routing, wireless technologies, SD-WAN, and Fortinet security platforms. Ensure network architectures are secure, scalable, and aligned with business and compliance requirements • Drive infrastructure modernization initiatives while ensuring operational stability and minimizing business disruption during implementation activities • Establish and enforce IT best practices, standards, policies, and procedures to safeguard enterprise systems, data, and information assets • Ensure compliance with corporate security requirements, audit controls, cybersecurity frameworks, and regulatory obligations • Lead regional infrastructure projects from assessment, design, budgeting, procurement, implementation, go-live, operational handover, contract renewal, and decommissioning • Manage vendor relationships, service providers, licenses, and infrastructure budgets to maximize value and operational effectiveness About you • Minimum 7 years of working experience managing IT Network Infrastructure • Bachelor's degree in computer science / information technology, Engineering (Computer/Telecommunication) • Professional accreditation i.e., CCNA or MCITP, etc. is preferred • Experience in Azure, Amazon and/or Alibaba cloud hosting • Technical understanding of Server & Client platforms, including deployment, administration, patching, endpoint security, and troubleshooting • Strong hands-on experience in enterprise network infrastructure, including Cisco switching, routing, wireless, SD-WAN, Fortinet firewalls, VPNs, network security, WAN/LAN connectivity, and network troubleshooting • Strong technical knowledge of Microsoft Windows Server, Active Directory, DNS, DHCP, Group Policy, and Identity Management • Experience with virtualization technologies, storage platforms, backup and disaster recovery solutions • Strong understanding of cybersecurity principles, infrastructure compliance, and data protection requirements • Experience with PowerShell scripting, automation, and operational process improvement. • Excellent oral, written and presentation communication skills About Us – WE’RE ON IT! Arvato is a leading global 3PL service provider specializing in supply chain management and e-commerce. With 18,000 employees across 100 locations worldwide, we serve industries including Consumer Products, Tech, Healthcare, Automotive, and Publishing. Our culture is built on collaboration, respect, commitment, and curiosity—empowering you to grow, share ideas, and make a difference. At Arvato, we don’t just move goods—we shape global supply chains. We are an equal opportunities employer. All personal data will be handled in strict confidence and used for recruitment purposes only. #J-18808-Ljbffr