Devops Engineer/ Senior Devops Engineer

About Us: WebEngage is an enterprise-grade customer engagement and retention platform that helps global brands across industries such as e-commerce, fintech, travel, edtech, gaming, media, and consumer apps. and turn data into measurable revenue impact.

Trusted by 800+ brands globally, we have strong presence in India, UAE, KSA, SEA, Europe and beyond. WebEngage powers intelligent, real-time engagement across the entire customer lifecycle. We are built for scale. We are built for complexity. We are built for outcomes.

At our core, WebEngage is a full-stack retention operating system that combines: A powerful Customer Data Platform (CDP) Real-time behavioral segmentation and intelligence Omnichannel journey orchestration AI-driven personalization and recommendations Deep analytics, experimentation, and revenue attribution WebEngage BLACK: our AI-native layer that brings Agentic capabilities to engagement.

Learn more about us at www. webengage. com Responsibilities : Design and implement high-scale and secure infrastructure. Plan and own your slice of the infrastructure roadmap. Enhance security practices around everything infrastructure. Drive organization-wide infosec and compliance programs like ISO, SOC2, etc.

Review operational efficiency of infrastructure and research ways to make it better. Design and operate robust scaling of distributed technologies. Research and implement innovative methods for reducing cloud costs.

Boost platform reliability by setting up platforms like CI/CD, centralized logging monitoring, observability, and more. Automate robust provisioning of the entire infrastructure. Design and perform dry-runs of BCP and DR practices. Monitor critical metrics and help reduce reaction time to incidents.

Measure system resilience and track performance and availability SLAs.

Requirements

B.E/B.Tech in Computer Science or a related engineering/science field 3 - 6 Years of experience in running high-scale cloud infrastructure Strong fundamentals in Linux/