Operations Administrator

Operations Administrator Location: Park Royal, London Salary: £30,000–£35,000 per annum Contract: Permanent Working arrangement: Fully onsite, Monday to Friday The opportunity Adalah Recruitment is supporting an established technical services business in Park Royal with the appointment of an Operations Administrator. This is a varied position supporting several areas of the operation, including sales administration, purchasing, service and repair coordination, equipment hire, compliance and general office administration. You'll suit this role if you are organised, comfortable managing several priorities and enjoy working across different departments in a busy operational environment. Key responsibilities Operations and sales administration • Review sales orders for accuracy, compliance and stock requirements. • Monitor stock levels and help identify replenishment requirements. • Raise supplier purchase orders and maintain accurate records. • Liaise with suppliers regarding availability, orders and agreed service levels. • Coordinate with sales, logistics and engineering teams to help orders progress smoothly. • Support the review and evaluation of existing and prospective suppliers. • Assist with travel arrangements, courier bookings, record management and general administration. • Respond professionally to telephone and email enquiries. Compliance support • Assist with maintaining company policies, procedures and compliance records. • Help monitor adherence to quality, environmental, health and safety, information-security and operational standards. • Carry out administrative checks to ensure agreed procedures are followed. • Maintain records relating to relevant industry accreditations and supplier documentation. • Support operational projects and process-improvement activity when required. Service administration • Help coordinate the booking-in and booking-out of service and repair equipment. • Monitor the service inbox and respond to routine enquiries. • Follow up outstanding quotations, repair updates and supplier information. • Create and update sales orders before internal quality checks. • Maintain Excel reports and customer records accurately. Hire coordination • Help coordinate equipment-hire orders with logistics and engineering teams. • Complete administrative and quality checks on incoming and outgoing orders. • Support the management and availability of the hire fleet. • Maintain accurate electronic records and documentation. • Arrange courier collections and follow up unsuccessful or delayed collections. • Monitor stock levels and assist with the shared hire inbox. What we're looking for Essential • Previous administration, office-management or operational-support experience. • Confident working knowledge of Microsoft Outlook, Word and Excel. • Strong planning, organisation and prioritisation skills. • Excellent attention to detail and accurate record-keeping. • Clear written and verbal communication skills. • Ability to work independently and collaboratively. • Comfortable managing competing deadlines in a fast-paced environment. • Process-driven approach with a practical, positive attitude. • Good literacy and numeracy skills. • Willingness to complete the required DBS and five-year background screening. Desirable • A business, administration or related qualification. • Experience supporting purchasing, stock, logistics, service or equipment-hire processes. • Exposure to quality, health and safety or other compliance frameworks. • Experience using ERP, accounting, project-management or workflow systems. • Previous involvement in projects or process improvements. • A full UK driving licence. Additional information This is a permanent, fully onsite position based in Park Royal, working Monday to Friday. Applicants must be able to commute reliably to the workplace. Occasional additional flexibility may be required during particularly busy operational periods and will be discussed during the recruitment process. Apply Apply with your current CV through Adalah Recruitment. Suitable applicants will be contacted for an initial confidential conversation before their details are shared with the employer. Adalah Recruitment will never send your CV to an employer without your knowledge and consent.