Principal Product Manager

Salary: £100,000 - 100,000 per year Requirements: • We need strong client relationship building skills and public sector expertise. • We need proven leadership capability. • We need experience in practice and industry growth. • We need strong craft Product Management skills. • We need people management experience. • We need eligibility for SC security clearance, which requires 5 years of continuous UK residency and 5 years of employment history or equivalent full-time education history. • We need hands-on Product Management experience across both private and public sector environments. • We need the ability to work in Agile delivery settings and across multiple concurrent client engagements. Responsibilities: • We lead and deliver strategically significant, complex client engagements across our public sector portfolio. • We own Product Management delivery for one or more client engagements and support wider account delivery where appropriate. • We work with user researchers, service designers, business analysts, data analysts, and client product owners to improve user and business outcomes. • We create product visions and help translate them into UX strategies and effective end-to-end journeys across app and web. • We oversee hands-on delivery of product improvements, balancing immediate delivery needs with continuous discovery and ideation. • We coach, mentor, and develop team members, including giving detailed performance feedback. • We build trusted advisor relationships with clients and help them understand their challenges. • We oversee multiple concurrent client deliveries, maintaining quality and sharing best practice across engagements. • We collaborate with account and industry teams to identify opportunities and develop client solutions. • We assess project performance, quality-check Product Management deliverables, and help ensure client satisfaction. • We contribute to business development, bids, and pre-sales activities. • We support and oversee proposal submissions and relevant technical aspects. • We carry out people management responsibilities, including performance reviews and professional development. • We act as thought leaders within our company, our engagements, and the wider public sector. Technologies: • Support • Security • Slack • Web • UX UI Design • LESS • Network • Product Manager More: We are Made Tech, and we are on a mission to use technology to improve society for everyone. We help public sector organisations transform, deliver, and manage world-class digital products and services, with experience spanning central government, local authorities, NHS services, and wider public service delivery. We offer a collaborative and inclusive environment with communities of practice, Slack-based employee groups, and a strong focus on wellbeing and connection. Our benefits include 30 days of holiday plus bank holidays, flexible working hours, flexible parental leave, remote working, paid counselling, and a flexible benefits platform with options such as a Smart Tech scheme, Cycle to Work scheme, health cash plan, and pension support. We are committed to building a happy, healthy, safe, and inspiring workplace and to reflecting the society that uses the services we help create. last updated 38 week of 2026