Senior Analyst, Partner Ecosystem & Alliances Operations

Come join usWe're seeking a motivated, detail-oriented operations professional who thrives in a fast-paced, highly collaborative environment.

As the Senior Analyst, Partner Ecosystem & Alliances Operations, you'll play a key role in improving responsiveness, support, and accountability across our partner and alliance motions.

You will triage and coordinate incoming partner-related requests, ensure timely follow-up, and orchestrate cross-functional actions to keep work moving efficiently. This is a highly visible role that requires clear, proactive communication and strong follow-through.

You'll manage a high volume of requests while maintaining accuracy and meeting service-level expectations (typically within 24 hours). The ideal candidate has experience in operations or program support, is comfortable coordinating across teams, and brings a customer-service mindset to every interaction.

What you'll doYou will support two core areas-Partner Ecosystem and Alliances-and help ensure processes run smoothly end-to-end.

Partner EcosystemManage potential partnership requests (external and internal) and orchestrate cross business unitWork with legal to drive agreements execution and ensure compliancePartner training and certification orchestrationManage key partner material update and releaseOrchestrate partner investmentFront desk managementProvide guidance and consultation on overall partner formation lifecycle to ensure rigor and complianceIndustrialize our sales tagging process to provide accurate reporting to stakeholdersAlliancesHelp facilitate the Microsoft governance process, coordination, Legal compliance actionsFacilitate rhythm of the business calls with Microsoft related to Partner centerManage Microsoft Investment, Influence and Incentive programsManage Microsoft systems and 'Co-Sell' activities to connect Avanade and Microsoft sellers across the countryWork with the sales team to support sales efforts by leveraging various Microsoft programs, providing thought leadership on incentive structure, and delivering a world-class experience for our clients and MicrosoftWork with client representatives and stakeholders to schedule, coordinate and navigate escalations with Microsoft as neededAssist the Alliances organization in understanding process bottlenecks and recommend process refinement to improve and document processesSupport with all aspects of Avanade Alliances Operations Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

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