Sales Operations Senior Manager

We are seeking an experienced Senior Sales Operations Manager to drive operational excellence and take ownership of critical revenue processes.

This role requires a proactive leader to optimize the Go To-Market (GTM) technology stack, streamline operations, and deliver actionable insights to align teams, including Sales, Marketing, Customer Success, and FP&A.

The ideal candidate will execute strategic initiatives, enhance data-driven decision-making, and ensure seamless collaboration across cross-functional teams.

Key Responsibilities

Strategic Revenue Operations Develop and execute GTM strategies, including pricing, packaging, segmentation, and territory planning.

• Establish and maintain KPIs and ensure alignment with organizational goals and operational execution.

• Contribute to annual planning, including compensation plans, headcount forecasting, and pipeline analysis. Technology Stack Ownership

• Act as the primary owner of the GTM technology stack, including Salesforce, LinkedIn Sales Navigator, Apollo.io, Orum, and CPQ tools.

• Define and maintain the Salesforce product vision, strategy, and roadmap to align with business goals.

• Manage relationships with Salesforce and third-party vendors, overseeing contracts, licensing, and technical requirements.

• Prioritize development backlogs based on business impact, stakeholder input, and feasibility. Cross-Functional Collaboration

• Collaborate with key stakeholders to gather and refine business requirements and ensure alignment across teams.

• Act as the main point of contact for operational initiatives, providing guidance and strategic insights.

• Facilitate regular stakeholder meetings to align priorities and identify process optimization opportunities. Operational Execution

• Lead the management of Salesforce as the system of record, ensuring data hygiene and alignment with FP&A metrics.

• Oversee forecasting and pipeline management processes, utilizing advanced analytics to drive actionable insights.

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