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Renewals Manager

FinQuery•South Africa•🌍 Remote
Full-timeSenior
👁️ 0 views•📝 0 applications•Posted 9/20/2026•Expires 11/19/2026
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Job Description

FinQuery stands at the forefront of accounting automation, driven by a deep specialty in contract-driven accounting.

Our AI-enabled platform transforms how controllers and finance teams operate, seamlessly managing and accounting for the complex financial contracts—like leases, prepaids, and accruals—that are the backbone of modern business.

We are not just a software provider; we are the unified subledger that eliminates time-intensive, error-prone technical accounting workflows, ensuring financial reports are accurate and empowering our customers to focus on strategic, high-value tasks.

FinQuery is the global leader in lease accounting (as recognized on ) and serve more than 8,500 customers worldwide. Our growth trajectory has been consistently validated by the Inc 5000, which has recognized us as one of the fastest-growing private companies for five consecutive years.

Solve the Problems That Matter Most The Renewals Manager supports FinQuery 's revenue retention by executing the renewals process for an assigned book of customers.

Working in close coordination with Customer Success, Sales, Legal, and Finance, this role manages customer communications, renewal quotes, pricing negotiations, and contract administration to drive on-time renewal closure, minimize financial attrition, proactively identify and address renewal risk, and surface opportunities for account growth.

Reports To: Customer Success Program Manager How You Will Make an Impact: Execute the renewals process for a portfolio of subscription customers, leveraging proven strategies that support revenue retention while maintaining customer trust Manage customer communications, support pricing discussions, and address objections to facilitate successful on-time renewals, expansions, and cross-sells Partner with Customer Success to review account health and usage data ahead of contract end dates, identifying renewal risk and growth opportunities Initiate proactive outreach to customers at defined intervals

Required Skills

contract administrationcustomer communicationspricing negotiationsrenewal processaccount growthrevenue retentionCustomer SuccessSalesLegalFinanceaccount healthusage dataproactive outreach
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