National P&C Operations Manager

Introduction About the Role Steel & Tube, New Zealand’s leading steel solutions provider with over 70 years of history, is looking for an experienced National P&C Manager to join our National Support Centre in Auckland. Reporting to the General Manager, Human Resources, you will lead the planning and delivery of all core People & Culture activities across our national network of branches, distribution centres and manufacturing sites. This hands-on leadership role combines strategic oversight with practical business partnering. You will own the annual P&C plan and KPIs, guide the P&C team, and deliver performance and remuneration reviews, training and workforce development, organisational design and change management. You will also provide day-to-day business partnering support, coach leaders, and solve real people issues on the ground. Because we manufacture and distribute steel products used in infrastructure, construction, engineering, energy and rural sectors, we need someone who understands the realities of a multi-site manufacturing and operations environment. You will thrive where things are actually made, bringing a “get it done” mindset, confident change management capability, and ideally solid industrial relations and employee relations experience. You will set and uphold consistent performance and conduct standards, escalate risks early, coach the team and leaders through difficult situations, and provide clear advice and analytics to the Senior Leadership Team and CEO. Your influence will help build a proactive, customer-focused P&C function that supports commercial outcomes and a strong workplace culture. Key Responsibilities • Develop and deliver the annual P&C strategy, plan and KPIs with strong stakeholder engagement • Provide hands-on P&C advice and coaching to allocated leaders and supervisors across people, performance and change issues • Oversee core P&C activities including engagement surveys, succession and talent, remuneration, collective negotiations and major workforce change • Lead and develop the P&C team, setting service standards, calibrating performance and building capability • Manage employment issues and disputes, escalate risks and coach leaders on early intervention • Advise and support the SLT and CEO with reports, analytics and practical guidance What You’ll Bring • A qualification in Human Resource Management, Industrial Relations, organisational psychology or related field • Experience in a multi-site national business, ideally manufacturing or industrial • Proven experience across the full employee lifecycle, policy, process and employment agreements • Strong IR/ER capability and practical experience managing change, conflict and employment issues • Excellent judgement, problem-solving and commercial pragmatism • Ability to influence and coach leaders, communicate clearly and get things done • Self-directed, proactive approach with high initiative and stakeholder focus Why Steel & Tube? Join a proud New Zealand company with a national footprint and a collaborative culture. At Steel & Tube, you will work at the heart of a real manufacturing and distribution business, shape meaningful people outcomes, and contribute to our ‘One Company’ vision. Ready to make an impact where steel is made? Apply now to join our People & Culture team in Auckland.