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Senior Manager - Telesales
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Job Description
Key Responsibilities Manage large Telesales / B2C Sales teams and drive business targets. Monitor Productivity, Conversion, Attrition, and Shrinkage . Lead and mentor Team Leaders and Managers . Identify performance gaps and implement improvement plans. Track MIS and key business metrics .
Collaborate with Training, Quality, HR, and Operations teams. Ensure adherence to sales processes and quality standards. Mandatory Requirements 10 years of relevant experience in Telesales / B2C Sales. Strong…
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