Operations Strategy & Commercial Lead, 12 month FTC

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK.

As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

📍UK Remote |

💰£92,400 - £118,225 + Benefits ✨ The Role We’re looking for a Strategy and Commercial Lead to help shape and evolve the Operations strategy as we scale. You’ll help leadership make better decisions by bringing together performance insight, financial analysis, strategic thinking and structured problem solving.

You’ll play an important role in making sure our priorities, investments and execution stay aligned as Operations grows in scale and complexity.

This is a high ownership role for someone who is comfortable moving between big picture strategy and detailed analysis, and who enjoys working across teams to turn ambiguity into clarity and action.

🔑 You’ll play a key role by...

Helping shape and continually evolve the Operations strategy, ensuring our priorities, trade offs and investments stay aligned to customer outcomes, operational resilience and long term efficiency Driving commercial visibility and performance management across Operations, including P&L monitoring, analysis and identifying the biggest opportunities to improve unit economics over time Translating strategy, performance and progress into clear recommendations and decision support