Administrative Assistant

Charger Logistics Inc. is a world-class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger Logistics has transformed into a world-class transport provider and continues to grow. We are currently looking to add a motivated individual that is able to work in a fast-paced environment to join our Warehouse team. Job Responsibilities: • Respond to inquiries from customers and Customer Service regarding rush orders, inventory discrepancies, scheduling rework / builds. • Review customer orders received. Check for accuracy and completeness. • Interpret, manage and coordinate with the warehouse on any specific order requirements. • Plan then release orders to the Warehouse Team according to customer schedules and / or needs. • Arrange pickups for customers. Book appointments online via customer portals and email. Track all pickups to ensure they have occurred. • Update customers’ website portals for shipping and cancel date details. • Plan and book inbound delivery appointments. Assign drivers to doors for pick up and deliveries. • Manage customer on-site pickups, provide BOL’s and coordinate loading of orders with the Warehouse team. • Keep all parties informed, communicating issues, delays and options. Problem solve as required. • Sort, distribute and file shipping and receiving documents. • Confirm inventory with Inventory team, relay any issues with Customer Service, ensure timelines are being met and coordinate shipments to and from the warehouse and off-site facility. Resolve any issues and escalate if required Requirements • Related warehouse clerk or warehouse administrative experience is required. • Experience working with major retailers in a supply chain / logistics environment is an asset. • Invoicing and manpower resource planning experience are assets. • Ability to effectively communicate both verbally and in writing. • Ability to prioritize and manage conflicting demands. • Ability to work individually as well as part of a team. • Demonstrated time management skills. Benefits • Competitive Salary • Growth Opportunities