Technical Quality Assurance Manager

The Technical QA Manager is responsible for the technical direction, governance and continual improvement of quality engineering across the organisation’s delivery areas.

The role defines and maintains the overarching test strategy and ensures that quality engineering practices are practical, risk-based and integrated throughout the software delivery lifecycle. The Technical QA Manager provides direct technical leadership and support to QA Champions and Test Automation Engineers.

The role ensures that team testing strategies, automation approaches, quality standards and release evidence are aligned, measurable and consistently applied.

The purpose of the Technical QA Manager role is to: Define, communicate and maintain the organisational test strategy and supporting quality engineering standards. Enable QA Champions to define and operate effective team and product-area testing strategies.

Provide technical direction to Test Automation Engineers on automation strategy, framework design, coding standards, CI/CD integration, reusable components, maintainability, diagnostics, test data and execution reliability.

Ensure automated test execution is embedded into delivery pipelines and provides fast, reliable and actionable feedback. Align functional, integration, regression, non-functional and release validation with product, technical and delivery risk.

Strengthen developer ownership of testing while providing appropriate governance, coaching and assurance. Ensure AI-generated testing assets and automation code are reviewed critically before use.

Defining expectations for pipeline triggers, test execution, quality controls, test-result publication, diagnostic information and failure feedback. Ensuring pipeline automation is reliable, maintainable and proportionate to product and release risk.

Improve release confidence through clear, evidence-based quality and automation reporting. Reduce avoidable rework, escaped defects, flaky tests and dependency on manual regression