Analytics Consultant (UK Wide, Work at Home, UK, GB)

Analytics Consultant Who are we? Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed.

With 170,000 people working across the globe, Foundever ™ securely connects brands with their customers 9 million times a day in 60+ languages. Our global footprint makes us one of the few true global players in the BPO industry.

The Opportunity: We are seeking a dynamic and experienced Analytics Consultant to support the next phase of growth and innovation for Foundever ’s English-speaking markets. The ideal candidate will be an analytical thinker, naturally inquisitive, with exceptional problem-solving skills.

In this role, you will combine industry knowledge with your technical capabilities to deliver analytics & Insight programs for our clients. These will help achieve a range of outcomes including optimising business processes, enhancing customer experiences and growing sales / revenue.

You’ll work closely with internal stakeholders and client teams to design, pitch and deliver these programs of work across a wide range of sectors.

As part of the wider Analytics and Insight community, you will leverage your expertise in data analysis with strong stakeholder management skills to deliver high impact analysis and gain the buy-in of the business, our operations and our clients.

2+ years experience working with contact centre data is essential, please do not apply if you do not have this as a minimum otherwise your application will be declined. Your application: We genuinely want to get to know you through your application.

For this role in particular, we’re interested in hearing about your real experience, the projects you’ve worked on, the challenges you’ve solved, and the impact you’ve made. Please ensure your CV and application include clear, personalised examples of your work and experience rather than generic summaries.

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