HR & Administration -Manager

Role Overview The Manager – Human Resources & Administration will be responsible for managing recruitment, onboarding, HR operations, administration, employee engagement, and workplace discipline . This role will support the organization in building strong people systems, company culture, operational discipline, and administrative efficiency while ensuring smooth day-to-day HR and office operations. Key Responsibilities 1. Recruitment & Talent Acquisition · Coordinate hiring requirements across departments and outlets · Build and manage relationships with consultants, agencies, and hiring sources · Support manpower planning and timely closure of positions · Maintain candidate databases for future expansion 2. Onboarding & Employee Lifecycle Management · Ensure smooth onboarding process for all new hires · Prepare offer letters, joining documents, employee files, and induction material · Coordinate employee confirmations, transfers, and exit formalities · Ensure all joining protocols and documentation are completed before onboarding 3. HR Operations & Compliance · Maintain attendance, leave records, employee documentation, HR systems and Staff grooming · Monitor workplace discipline, grooming, attendance, and office protocols · Support payroll inputs, employee records, and statutory compliance · Ensure adherence to company policies and HR processes 4. Culture & Employee Engagement · Support management in building a positive and performance-driven culture · Coordinate employee engagement initiatives and communication activities · Address employee concerns and maintain healthy workplace relationships · Promote accountability, professionalism, and teamwork 5. Training Coordination · Coordinate training schedules and employee development initiatives · Track employee training completion and onboarding readiness · Support induction and refresher training programs 6. Administration & Office Management · Manage office administration, facility readiness, and administrative coordination · Coordinate office supplies, housekeeping, and administrative vendors · Maintain smooth functioning of office infrastructure and protocols including approving and paying ad hoc and regular expenses, Key Skills & Competencies · Strong HR operations and administration management skills · Excellent coordination and interpersonal abilities · Strong execution focus with attention to detail · Ability to build systems, processes, and workplace discipline · Good understanding of labor laws and HR compliance · Proficiency in MS Office, HRMS, and operational tools Experience 8 + years of experience in HR & Administration roles Experience in hospitality, QSR, retail, F&B, cinema, telecom, or similar industries preferred Experience in building HR systems and supporting growing organizations preferred Success Metrics · Timely closure of hiring requirements · Smooth onboarding and employee readiness · Employee retention and engagement · HR policy and process compliance · Attendance and workplace discipline standards · Administrative efficiency and office readiness