Global HR Operations Specialist

About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence. Role Summary We are looking for a detail-oriented and proactive Global HR Operations Specialist - Europe to join our team. In this role, you will be responsible for managing the end-to-end employee lifecycle — including onboarding, offboarding, query resolution, and compliance. You’ll be a key player in ensuring smooth experiences for employees and clients across various geographies while maintaining adherence to local labor laws and SLAs. What you’ll do - Onboarding : Manage end-to-end onboarding process of new employees, following internal Service Level Agreements (SLAs) Ensure all necessary paperwork, documents, compliance checks, and systems access are prepared compliantly for new hires Provide ongoing support and act as the primary point of contact to provide guidance to new hires, addressing any questions that may arise. Offboarding: Manage end-to-end offboarding process of new employees, following internal Service Level Agreements (SLAs) Act as the subject matter expertise to advise on the offboarding laws and regulations to ensure compliance Coordinate with the payroll department and local vendors to ensure accurate final pay to the exit employees and timely deregistration Collect and process all necessary exit documentation and return company assets Coordinate with internal teams, clients, and third-party vendors to ensure seamless transitions Trigger communication workflows and ensure document compliance Employee Helpdesk Management: Resolve HR-related help requests in a timely and empathetic manner Collaborate cross-functionally with payroll, legal, and tech teams to resolve employee queries Maintain documentation and response logs for audits and process improvements Compliance & Labor Law Adherence: Stay updated with L abour laws and statutory regulations in assigned countries Ensure all HR processes and documentation are compliant with local employment laws </span