Customer Sucess Manager - UK

About SecurityScorecard : SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr.

Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard ’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint.

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row.

Most recently, SecurityScorecard was named to Fast Company’s annual list of theWorld’s Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.

” SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital. About the Team: The SecurityScorecard Customer Success team is empowered by the company to help guide customers to get the most out of our platform.

We define our Customer Success strategies, priorities, and go-to-market techniques. We lead with a customer-centric mindset, use a collaborative team approach, and represent the voice of the customer every day.

Our team not only manages relationships and ensures customer satisfaction — we also understand our customers’ strategic goals and challenges, helping them operationalize our platform to maximize business value.

About the Role

The Customer Success Manager will play a key role in helping our customers transform the way they manage cybersecurity risk. In this role, you’ll