Regional Legal Credit Controller

Description Duties and Responsibilities Debt Collection • Responsibility for the legal book • Collection on Prosecuted employers • Capturing and follow up on settlement agreements • Capturing the status of every employer once the employer has appeared before the DRC and make follow up • Follow up and capturing of board deletion • Follow up of deletion reports with inspectorate • Follow up on write offs with SSC returns • Negotiate with delinquent employers to maximize debt recovery • Follow-up daily on progress of the PTP's and the respective statuses to optimize debt recovery • Use effective communication and negotiation to ensure successful commitments to pay • Liaison with all debtors via all communication mediums - must be willing to phone employers • To receive and resolve queries received from Attorneys & external collection agents; • To reconcile accounts in dispute with Attorneys & external collection agents • To participate in various departmental ad-hoc initiatives. Administration • Account Reconciliation and liaison with Legal • Accurate input of notes into SLX • Update and maintain proper employer details and the integrity of information • Tracing of debtors • Use TransUnion reports to for decision making and recommendation to the Credit Control supervisor and legal officer • Linking of documents (TransUnion, deletions reports) on SLX • Assessing accounts for write offs and recommending to the Legal officer • Ability to recommend actions that are cost effective on individual matters • Update and maintain legal filing and maintenance of legal library • Issue reminder letters, Final demand letters and default listing notification for periods not referred • Refer returns to Regional Returns Processor, SSC Returns and ensure that these returns are processed Customer Service • Liaising with Legal officers and Legal Secretaries regarding the status of accounts • Build and maintain relationship with Legal department, Inspectorate and Returns department • Attend to walk in clients • Handle incoming calls in a professional manner • Liaise with attorneys, Liquidators and third parties • Offer high class client service to both internal and external clients • Respond to Client queries within 48 hours via telephone, e-mail, fax or post • To liaise with other departments to address & resolve client queries • General admin duties Knowledge / Experience / Skills / Abilities • Good written and verbal communication skills • Ability to negotiate effectively • Good Analytical skills • Creative problem solving skills • Strong Admin Skills • Excellent customer service skills; • Ability to work under pressure with high volumes of accounts • Sound reconciliation & full function credit control experience/knowledge; • Excellent telephone skills • Sound understanding of both pre-legal and legal process (i.e. Liquidations, business rescue, execution, sale in execution) • Sound computer literacy an essential (particularly Excel) • Ability to deal with people and be result orientated Requirements Qualifications • Matric (Grade 12) • Recognized Finance / Credit Control / Legal related qualification • 2 to 3 years Legal Credit Control experience, including liaising with external Debt Collectors and Attorneys • Working knowledge and understanding of Legal process will be advantageous (i.e. • Liquidations, Business Rescue, Execution, Sale in Execution, Bad debts write offs) • Experience in Legal Collections Work Level Junior Job Type Permanent Salary Market Related EE Position No Location Durban