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Senior Manager, Customer Base Management
Xplore Inc.β’Newington, Stormont, Dundas and Glengarry
Full-timeSenior
ποΈ 0 viewsβ’π 0 applicationsβ’Posted 9/16/2026β’Expires 10/16/2026
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Job Description
Role Summary The Senior Manager, Value Added Services will drive incremental revenue by increasing penetration of VAS offerings (e. g. , Home Phone, IPTV, service coverage products) across the company's existing customer base.
This role owns the strategy, execution, and P&L performance of cross-sell and upsell initiatives, working closely with Marketing, Data & Analytics, Product, Customer Care, and Sales Channels to maximize attach rates and reduce churn.
Key Responsibilities
Own the VAS attach-β¦
Required Skills
P&L ManagementCross-sellUpsellMarketingData & AnalyticsProduct ManagementCustomer CareSales ChannelsValue Added ServicesHome PhoneIPTVService Coverage Products
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