General Manager - Client Success - Finance Shared Services

HIRING: GENERAL MANAGER - CLIENT SUCCESS (FINANCE SHARED SERVICES) Location: Mumbai Experience: 10 - 15 Years Are you an elite Finance & Accounting leader ready to command high-stakes client relationships and drive world-class F&A delivery? We are looking for a heavy-hitter to sit at the table with CFOs, Controllers, and Enterprise Business Leaders. The Mission Serve as the single point of accountability for end-to-end Finance Shared Services (P2P, O2C, R2R, Taxation). You will act as an embedded strategic partner, driving service excellence, SLA/KPI governance, operational scaling, and business expansion. What You Bring - 10 - 15 Years of hardcore experience in F&A Operations & Shared Services Delivery. - Mastery over SLA/KPI governance, complex ERP platforms, and multi-process CoEs. - Authority & Gravitas to lead Executive Business Reviews (QBRs/ABRs) and manage high-level client escalations. - Sharp Commercial Acumen to spot expansion opportunities and scale contract value