Account Manager, Client Success

The big picture: Axios is a media company dedicated to providing trustworthy, award-winning news content in an audience-first format. We are hiring a Senior Client Success Account Manager to support our advertising team!

Why it matters: In this role, you will join the Client Success team, leading post-sale account management for new and existing growth accounts, delivering best-in-class, turnkey client experiences from kickoff to wrap.

This role requires a competent level of expertise, including the ability to apply skills independently in common situations, understand the broader business context, and contribute effectively with occasional support.

A revenue mindset is key, as you will help drive client retention, identify growth opportunities, and support media planning efforts to maximize long-term value for both the client and Axios .

Go deeper : This role will serve as a trusted partner to many clients who are new to Axios , ensuring they feel confident and supported from day one.

The ideal candidate will have the ability to quickly learn and articulate how Axios ’ products work, guiding clients and agency partners through each stage of the post-sale process.

They will work closely with stakeholders, providing clear communication, proactive solutions, and a high-touch service experience every step of the way.

Working closely with multiple cross-functional teams (Client Partnerships, Smart Brevity Studio, Events, Brand Journalism, and Ad Operations), you will develop and execute a wide range of campaigns across the Axios product suite.

You’ll also work with your Client Partnerships colleagues to support media planning, proposals, and renewal activities. Worthy of your time: Ideal candidates will possess a growth mindset with a drive to learn, embody an entrepreneurial spirit, and have a passion for the Axios mission.

They will also be a team player who operates with integrity, practices radical candor, and fosters a culture of collaboration, kindness, and suppor