Sales And Service Manager

Location: Ahmedabad Experience: 5-8 Years Key Responsibilities • Sales Leadership: Develop and execute strategic sales plans to expand HMPL’s market presence in domestic and international territories for packaging and processing machinery. • Client Management: Build and maintain strong, long-lasting relationships with key clients in the pharmaceutical, food & beverage, and cosmetics sectors. • End-to-End Sales Cycle: Manage the entire sales process from lead generation, technical presentations, and proposal drafting to negotiation and deal closure. • After-Sales Service Operations: Oversee the service engineering team to ensure timely installation, commissioning, validation (IQ/OQ/PQ), and prompt troubleshooting of machinery at client sites. • Cross-Functional Coordination: Act as a bridge between the client, design team, and production floor to ensure customized machinery is delivered accurately and on time. • Market Intelligence: Monitor industry trends, competitor activities, and emerging technologies to identify new business opportunities and provide feedback for product development. Qualifications & Skills • Education: B.E. / B.Tech in Mechanical or Electrical Engineering • Experience: 7–10+ years of proven experience in B2B sales and service management, specifically within the packaging machinery, pharmaceutical equipment, or capital goods industry. • Technical Aptitude: Strong understanding of technical specifications, machine layouts, and compliance standards (GMP, CE). • Leadership: Demonstrated ability to lead, motivate, and manage both sales executives and on-field service engineers. • Willingness to Travel: Open to frequent travel for client meetings, site visits, and industry exhibitions. • Communication: Excellent negotiation, presentation, and interpersonal skills. Key Responsibilities • Sales Leadership: Develop and execute strategic sales plans to expand HMPL’s market presence in domestic and international territories for packaging and processing machinery. • Client Management: Build and maintain strong, long-lasting relationships with key clients in the pharmaceutical, food & beverage, and cosmetics sectors. • End-to-End Sales Cycle: Manage the entire sales process from lead generation, technical presentations, and proposal drafting to negotiation and deal closure. • After-Sales Service Operations: Oversee the service engineering team to ensure timely installation, commissioning, validation (IQ/OQ/PQ), and prompt troubleshooting of machinery at client sites. • Cross-Functional Coordination: Act as a bridge between the client, design team, and production floor to ensure customized machinery is delivered accurately and on time. • Market Intelligence: Monitor industry trends, competitor activities, and emerging technologies to identify new business opportunities and provide feedback for product development. Qualifications & Skills • Education: B.E. / B.Tech in Mechanical or Electrical Engineering • Experience: 7–10+ years of proven experience in B2B sales and service management, specifically within the packaging machinery, pharmaceutical equipment, or capital goods industry. • Technical Aptitude: Strong understanding of technical specifications, machine layouts, and compliance standards (GMP, CE). • Leadership: Demonstrated ability to lead, motivate, and manage both sales executives and on-field service engineers. • Willingness to Travel: Open to frequent travel for client meetings, site visits, and industry exhibitions. • Communication: Excellent negotiation, presentation, and interpersonal skills.