Project Director, Engineering

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group. Job Description The Project Director is responsible for leading, overseeing, managing and implementing multiple IT/ Engineering projects (project portfolio) with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer’s requirements. You will also manage a project team across different functional areas and lead pre-sale activities to responding to tenders; managing staff’s performance, feedback and morale; taking ownership of staff’s project assignments; taking full accountability of projects’ development milestones and project financials. Project & Service Management • Review the project lifecycle (initiation, plan, execution, completion) • Review project schedules, quality plans, budgets, and communication and risk management plans • Manage issues arising out of scope definition and disputes that impacted scope, schedule and cost • Manage issues arising from integration of various components of the project, e.g. hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc • Manage project financials, ensuring project cost/ revenue forecast is done accurately • Oversee the implementation of the project with regard to schedules, budget, manpower and quality • Resolve project overrun issues • Monitor and report on project management progress to Senior Management and Customer stakeholders • Manage resources in terms of mobilising resources during different periods of time from team to team to maximise productivity or minimise wastage • Lead the project and service team on smooth project transition to operation in accordance to customer requirement and processes. • Manage project operation and ensure service level is maintained without financial penalty and security incident due to negligent or lack of awareness Customer/Vendor/ Stakeholder Management • Build strategic relationships with partners, contractors and subcontractors • Effectively engage stakeholders in project decisions and execution • Build long‑term customer relationships by anticipating and exceeding customer’s expectation • Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs Business Development • Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity • Participate in tenders and contribute to tender proposal, provide inputs in project delivery effort, risks and review compliance to tender requirement • Be involved in pre‑sale activities and provide leadership to the project team to ensure that proposals/ enhancements are fully analysed and evaluated for benefits and cost • Perform accurate financial forecasting across the project portfolio including cost scheduling, revenue scheduling, client billing plan and internal charging plan • Ensure that the project financials across the project portfolio are within the approved budgets Team Management • Participate in leadership activities and providing performance feedback and developmental coaching • Monitor and improve team performance, conduct team building, providing leadership, coaching, and performance management • Build, lead and motivate a high performing team with innovative culture • Lead, guide, manage and motivate the projects’ team members in delivering quality project works, eliminating project exceptions and delighting the customers • Plan for optimal use of resources across teams comprising of Project and Technical competencies • Manage performance review of team and maintain open communication with team for feedback on continuous improvement • Plan and develop team members to achieve their individual career development plan • Ensure high individual and staff billability Qualifications • More than 10 years of IT/ Engineering project management experience • Experience in the development, implementation, and support of engineering/ information technology projects in a range of organizations • Degree in Engineering, Computer Science or equivalent • Self-motivated with a positive "can-do" attitude, creative with excellent presentation, communication,negotiation and interpersonal skills including strong persuasive techniques. • Able to lead, develop and maintain respectful and trusting relationship • Experience working in a provider or vendor environment to delivery client projects • Familiar with working in a matrix organization • Proven track record in assuming overall responsibilities and managing large scale projects Additional Information We are driven by our AEIOU beliefs-Adventure, Excellence, Integrity, Ownership, and Unity- and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future. Together, we make the extraordinary happen. Learn more about us at ncs.co and visit our LinkedIn career site. #J-18808-Ljbffr