Senior Product Manager - Data & Analytics Platform

Senior Product Manager, Data & Analytics Platform About the Role We're looking for a Senior Product Manager to lead the evolution of our shared data foundation for customer-facing analytics and AI experiences.

You will focus on our Data Hub —the platform that brings together data from products and systems across Intermedia, including UC/PBX, Contact Center, AI, messaging, and other services, and makes that data consistently available for analytics, reporting, APIs, and AI-driven use cases.

You will work closely with the Principal Product Manager for Product Analytics, Product Managers across individual product domains, and our Engineering and Data teams to establish common patterns and best practices for how data is instrumented, brought into the Data Hub, modeled, governed, and made available for consumption.

The goal is to create a scalable foundation that allows product teams to build analytics and AI experiences faster and more independently, without creating fragmented data pipelines and one-off solutions.

What You'll Do

Own the product strategy and roadmap for the Data Hub and shared analytics data foundation , aligned with the broader Product Analytics strategy.

Partner with PMs and Engineering teams across UC/PBX, Contact Center, AI, messaging, and other domains to define and prioritize the roadmap for bringing product data into the Data Hub.

Establish and drive adoption of common patterns and best practices for product instrumentation, event generation, data contracts, ingestion, and access , making analytics requirements a standard part of product development rather than an afterthought.

Partner with Data and Engineering architects to define and evolve common data models for key concepts such as interactions, users, agents (human and AI), accounts, services, features, and utilization.

Ensure data from different products can be consistently connected and analyzed across domains, channels, and customer journeys rather than remaining in product-specific silos