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Sr. Manager, Professional Services Consulting
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Job Description
Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities.
Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries.
Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera. com. The Role As Sr.
Manager, Professional Services Consulting (Dealer Variable & Fixed Operations) , you will lead a team of customer-facing consultants focused on measuring, managing, and improving outcomes inside automotive dealerships.
Your team will help dealers implement and maximize the value of Solera SaaS products and consulting programs by turning data into a clear operating rhythm — diagnose performance, take action, and solidify improvements month after month.
This role blends people leadership, operational execution, and KPI ownership , with a primary focus on managing consultants responsible for helping dealers drive Variable and Fixed Operations performance —including lead-to-appointment effectiveness, appointment-to-sale conversion, pipeline discipline, SaaS product adoption, inventory acquisition workflows, executive visibility into sales performance— including performance management frameworks for General Managers, General Sales Managers, Used Car Managers, New Car Managers, Group Operations Directors, c-suite executives, etc.
; accountability systems that improve customer pay and warranty workflows, service lane effectiveness, technician productivity—including performance management frameworks for Service Advisors, BDC, and Parts teams, etc. What You’ll Do Lead and Develop a High
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