D365 Business Analyst

THE POSITION: The D365 Business / Functional Analyst supports the D365 Finance & Operations ERP platform, helping translate business needs into practical system solutions while providing day-to-day functional support.

This role works closely with business stakeholders, technical teams, and implementation partners to support requirements gathering, configuration, testing, releases, and continuous improvement across the ERP environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams.

These results are achieved by: Business Partnership & Functional Leadership Work with Finance, Supply Chain, Project Management & Accounting, and operational stakeholders to understand business needs. Participate in requirements gathering, solution discussions, and process reviews.

Translate business requirements into user stories, functional requirements, and acceptance criteria. Apply D365 best practices when evaluating business processes and potential solutions.

Functional Solution Design & Configuration Support functional design and configuration across D365 F&O modules, including Finance, Supply Chain, and Project Management & Accounting. Configure D365 to support business processes while following standard functionality and minimizing unnecessary customizations.

Help define functional requirements for extensions, integrations, workflows, and reports. Work with developers and implementation partners to ensure solutions meet documented business requirements. Day-to-Day ERP Support Provide functional support, including issue triage, root cause analysis, and resolution.

Perform configuration updates and support data corrections where required. Support critical business cycles such as month-end, quarter-end, and year-end close. Upgrade Planning & Release Readiness Perform regression testing and validate upgrade readiness across ERP workstreams.

Partner with technical teams to review release not