Job Description
Responsibilities:
• Provide expert knowledge of information management best practices, approaches and trends as it relates to structured and unstructured information in support of Ministry and Cluster clients.
• Thorough knowledge of the information lifecycle to provide practical information analysis, expertise and advice.
General Skills:
Experience in:
• assessing and conducting business analyses to establish information management needs pertaining to different domains of information management (i.e., recordkeeping, access and privacy, etc.)
• developing business cases pertaining to information management;
• leading and/or coordinating information management-related initiatives;
• providing advice, guidance and support for information management-related initiatives;
• developing document management protocols, guidelines and best practices (e.g. business rules, naming conventions, version control, document labelling, etc.);
• developing business and records classification schemes using functional classification;
• assessing metadata requirements and developing metadata schema, standards, and management protocols;
• assessing training and awareness needs, developing curricula and communications plans, and delivering training pertaining to information management awareness, concepts and principles to diverse audiences;
• providing routine advice and guidance on information management concepts and principles
• identifying Information Security and Privacy Classification requirements and their implementation in unstructured data applications;
• collaborating with business analysts, business architects, business intelligence specialists, data architects, data conversion specialists, database administrators, information architects, project managers, training specialists, web specialists and any other individuals as required;
• relationship management between ministry clients and the OPS I&IT organization;
• supporting business and information architecture in defining information management needs and priorities;
• participating in information management-related committees, working groups, etc.;
• developing and tracking information management performance measures;
• research and analysis skills as they pertain to information management-related environmental/jurisdictional scans, business and information architecture, legislation and policy documentation, business process mapping, maturity assessments, etc.;
• planning and implementation of information management strategic goals and priorities;
• able to lead or support the development of a privacy impact assessment (PIA)
• Knowledge of and experience in applying recognized national and international standards in recordkeeping and information management;
• Knowledge of methodologies, standards and principles of function-based classification of information;
• Knowledge of controlled vocabularies including taxonomies and thesauri;
• A team player with a track record for meeting deadlines.
Desirable Skills:
• Experience in developing business and records classification schemes using functional classification
• Knowledge of Enterprise Content Management/Records and Document Management solutions
Requirements
Experience and Skill Set Requirements
Information Management Expertise (40%)
• Demonstrates knowledge of information management, information governance, records management, records retention, disposition, and information lifecycle management.
• Demonstrates knowledge of information architecture, metadata management, taxonomy development, classification structures, and content management practices.
• Demonstrates knowledge of information management best practices, standards, methodologies, and emerging trends related to structured and unstructured information.
• Demonstrates experience supporting information management modernization, digitization, and records conversion initiatives.
• Demonstrates experience conducting information inventories, records assessments, information classification, and data quality improvement activities.
• Demonstrates knowledge of information governance requirements, privacy legislation (FIPPA), accessibility requirements (AODA), and applicable OPS standards.
Technical and Analytical Skills (30%)
• Demonstrates experience analyzing business requirements and translating them into information management solutions.
• Demonstrates experience developing information management frameworks, metadata models, classification schemes, retention schedules, and governance processes.
• Demonstrates experience supporting digitization, migration, and modernization of legacy records, documents, and repositories.
• Demonstrates ability to assess information management risks, identify gaps, and recommend improvements.
• Demonstrates experience working with document management, records management, case management, enterprise content management, or related information management solutions.
Communication and Stakeholder Management Skills (25%)
• Demonstrates strong verbal and written communication skills.
• Demonstrates experience facilitating workshops, interviews, and discussions with business stakeholders and Subject Matter Experts (SMEs).
• Demonstrates ability to prepare information management strategies, reports, recommendations, guidance materials, and business documentation.
• Demonstrates ability to communicate information management concepts to technical and non-technical audiences.
• Demonstrates ability to collaborate effectively with project teams, business stakeholders, records management specialists, business analysts, and technical resources.
Public Sector Experience (5%)
• Demonstrates experience working within public-sector information management and governance environments.
• Demonstrates knowledge of OPS policies, privacy requirements, accessibility requirements, records management standards, and information governance practices.
• Demonstrates experience supporting information management, digitization, modernization, records management, or digital transformation initiatives in government or broader public-sector organizations.
Must Have:
• Demonstrates knowledge of information architecture, metadata management, taxonomy development, classification structures, and content management practices.
• Demonstrates experience supporting digitization, migration, and modernization of legacy records, documents, and repositories.