Senior Business Analyst (Healthcare)

SENIOR BUSINESS ANALYST (Healthcare – 4 Resources Required) Requisition #: R26-3566 (RQ00363) Location: Remote (within Canada – *See Work Model below) Engagement Type: Contract Number of Resources required: 4 Rate (CAD): Up to $101.50 per hour / Commensurate with related experience and market competitiveness Term: 2026-08-10 to 2028-08-09 (500 working days) with two 12-month extensions available (up to 48-month contract) Hours per day: 7.50 Security Screening: Standard (Criminal Record Check) Tri-global Solutions Group Inc. is seeking four (4) Senior Business Analysts (Healthcare) to join our talented Service Delivery team at Service New Brunswick (SNB), Government of New Brunswick. WORK MODEL: The successful contractor(s) will be able to work remotely, but the should be able to travel to the province of New Brunswick at least twice a year throughout the project duration. All work must be performed from within Canada in accordance with network and data security policies. Applicants must be legally authorized to work in Canada (e.g., Canadian citizen or permanent resident). Standard hours are 8:15 AM to 4:30 PM Atlantic Time, Monday to Friday, excluding observed holidays. Regardless of location, the contractor must adhere to these Atlantic Time business hours. Thank you. Tri-global Solutions Group Inc. Website: https://tri-global.com PROJECT OVERVIEW / DESCRIPTION OF SERVICES The Government of New Brunswick is undertaking a major healthcare transformation, moving from multiple standalone hospital information systems to a unified, standardized, and integrated Clinical Information System (CIS). This initiative focuses on assessing the current technology landscape, determining application disposition strategies, and ensuring organizational and technical readiness for implementation. Tri-global is seeking the services of Senior Business Analysts to support this transformation. This position requires close collaboration with Project Managers, Subject Matter Experts, and key stakeholders across multiple lines of business and technology teams to ensure accurate gathering, documentation, and validation of business and technical requirements. We are looking to hire up to Four (4) Senior Business Analysts for this engagement. Successful candidates will display a detail-oriented approach, strong analytical skills, and the ability to translate complex business needs into actionable technical specifications. The successful candidate’s work may be comprised of a mixture of steady state and project-based efforts. Support of Existing Systems • Maintenance and support of existing CIS and Clinical Systems, including troubleshooting and issue resolution. • System configuration to meet architectural standards and guidelines. • Monitoring of support queues and completion of requests assigned to technical teams (Application Changes, End User Support, Application Configurations, and other work items as assigned related to operational support of applications.) Projects – CIS Application • Identification and documentation of impacted systems and dependencies. • Capture and analysis of the current state of clinical and technical environments. • Gap analysis completion to inform solution design and technical strategies. • Documentation and completion of Technical Assessments. • Collaboration with ‘downstream’ system vendors to ensure applications are at a readiness state for implementation of a new CIS. • Development of functional design documentation to support application upgrades, consolidations, and potential data migration and archiving, and integration activities. • Project Coordination of Application Changes with internal Technical Teams, 3rd Party Vendors, and Clinical Stakeholders to meet Program Timelines. • Mentoring of other Business Analysts and Team Members as needed. Written and spoken competence in English is required. Written and spoken competence in French is considered an asset. MANDATORY REQUIREMENTS • A Bachelor’s level University degree in Computer Science, Business Administration, Healthcare or a similar discipline. An equivalent combination of education and experience may be considered. (Yes or No) • Demonstrated experience leading business analysis activities on large-scale transformation initiatives within healthcare and/or government environments. Experience must include requirements elicitation and management, stakeholder engagement, workshop facilitation, business process analysis, use case and workflow development, gap analysis, solution design support, impact assessments, and the preparation of detailed business and technical analysis documentation. (5 years+) • Demonstrated experience working directly with clinical stakeholders (e.g., physicians, nursing, allied health, pharmacy, laboratory, diagnostic imaging, and operational leaders) to elicit, analyze, validate, and document business and system requirements through workshops, interviews, workflow assessments, user stories, and use case development. (3 years+) • Available to start work on or about the date specified in this requisition. (Yes or No) • Submitted resumes must not exceed 5 pages in length, focus on the Scored Requirements and Deliverables. SCORED REQUIREMENTS • Previous experience working within New Brunswick’s healthcare technology environments (i.e. Department of Health, Vitalité Health Network, Horizon Health Network, Service New Brunswick) showcasing a strong understanding of the local landscape, policies, and practices. (Yes or No) • Verbal and written communication, facilitation, and presentation skills in both French and English is strongly preferred. (Yes or No) • Completion of one or more recognized industry certifications, including Certified Business Analysis Professional (CBAP), Project Management Institute (PMI) Professional Certifications, Project Management Professional (PMP), Certified ScrumMaster (CSM), or equivalent credentials demonstrating expertise in business analysis, project delivery, and agile methodologies. (Yes or No) • Demonstrated experience working with a high level of self-direction, strong interpersonal skills, and the ability to confidently engage and collaborate with project team members, subject matter experts, and stakeholders at all levels. (5 years+) • Demonstrated experience leading executive briefings, steering committee presentations, governance meetings, and clinical stakeholder engagements within large-scale healthcare or government transformation initiatives. The resource must demonstrate the ability to tailor communications to diverse audiences, influence decision-making, build consensus, and effectively communicate complex project information to both technical and non-technical stakeholders. (5 years+) • Demonstrated experience working with clinical and operational downstream applications that integrate with major Clinical Information Systems, including analysis of workflows, interfaces, data exchanges, and downstream system impacts. Examples include applications used in Laboratory, Pharmacy, Diagnostic Imaging, Cardiology, Registration, Scheduling, and Nursing Units. (3 years+) • Demonstrated experience working with enterprise Clinical Information Systems (CIS) within acute care, ambulatory, and integrated healthcare environments, including major healthcare transformation initiatives involving CIS implementation, optimization, expansion, upgrade, consolidation or replacement. Candidates must identify the CIS platforms they have supported, describe their role and responsibilities, and provide details regarding the scope, scale, and complexity of the initiatives. (3 years+) DELIVERABLES • Detailed review of existing business requirements and technical current state documentation. • Collaborate with technical experts to gather input and insights for the development and refinement of Application & System requirements and standards. • Design and develop facilitation sessi