Office & HR Operations Coordinator

About us Located in Milton Keynes, F&F Stores is a rapidly expanding E-commerce business that thrives on bringing licensed products from beloved brands like Disney, Marvel, Minecraft and iconic football clubs directly to your doorstep. Our high-quality products include a wide range for the whole family, from toys and fashion to home accessories and beauty items, found on popular E-commerce marketplaces and our own e-commerce website. We are seeking a proactive and organised Office & HR Operations Coordinator to manage both office operations and HR support functions. This hybrid role (50/50) requires the candidate to ensure smooth day-to-day office management while assisting HR in administrative tasks, employee relations matters, employee engagement, and well-being initiatives. The ideal candidate will be hands-on, detail-oriented, and capable of managing multiple responsibilities efficiently. • Location: Office-based, in Milton Keynes • Contract: Full-time, Permanent • Number of vacancies: 1 • Report to: Operations Director/People and Culture Manager • Salary: Up to £35,000 Key Responsibilities: Office Management (50%): • Oversee building maintenance, ensuring all facilities are functional and well-maintained. • Manage health, safety, and well-being compliance for employees, ensuring adherence to regulations. • Coordinate audits by authorities and third parties, preparing required documentation and facilitating inspections. • Manage supplier relationships for office services, repairs, and maintenance contracts. • Ensure office supplies and resources are stocked and managed efficiently. • Implement office policies and procedures to maintain a safe and productive workplace. Human Resources Support (50%): • Support the People & Culture Manager in maintaining accurate employee records, HR documentation, and filing systems. • Assist in HR system management, including data entry, updates, and reporting. • Assist in coordinating employee onboarding, including documentation, system access, and workstation setup. • Support offboarding processes, including exit documentation and record updates. • Assist with employee relations matters by preparing documentation and taking notes in disciplinary, grievance, and investigation meetings. • Help ensure HR policies and procedures are communicated effectively, and consistently applied. • Monitor absence, sickness, and attendance data, highlighting trends or concerns to management. • Support performance management processes, including probation reviews and appraisal coordination. • Contribute to HR initiatives that promote employee engagement, wellbeing, health and safety, and workplace satisfaction. • Maintain strict confidentiality and ensure handling of employee data is compliant with GDPR and company policies. • Support internal HR communications, including updates, announcements, and employee initiatives. • Assist with HR audits and ensure records remain accurate, complete, and compliant. Qualifications & Skills (Preferred): • Bachelor’s degree in Business Administration, Human Resources, or related field. • Previous experience in office management and/or HR administration. • Knowledge or certification in Health & Safety (H&S) is a plus. • Knowledge or certification in Human Resources (HR)/Employment Law is a plus. • Strong organisational, multitasking, and problem-solving skills. • Strong proficiency in Excel, data analysis, and reporting (including dashboards and HR metrics) • Excellent communication skills and attention to detail. • Ability to work independently and take initiative. Benefits: • Casual dress • On-site parking • Employee Assistance Programme • Bright Exchange • Regular social events including summer & end of year parties. • A day off for your birthday • Spontaneous employee well-being treats • Vouchers at Christmas to shop with F&F • Staff Purchases • NEST Pension • Private medical insurance with Vitality health with various benefits including discounts on a gym membership