Food & Beverage Supervisor

Description The hours of work are 14:00 - 23:00 Monday - Sunday - 5 shifts per week. What You’ll Do (key responsibilities) This role offers a broad scope, with key responsibilities including: Oversee daily outlet operations ensuring efficiency and consistency Maintain high food quality and presentation standards Ensure adherence to opening/closing procedures Support rostering and labour optimisation Deliver exceptional customer service Resolve complaints in a timely and professional manner Maintain high presentation standards Drive a customer-first culture Drive upselling and product availability Lead, coach, and develop team members Support onboarding and training Foster a positive, inclusive team culture Address performance and behaviour concerns What You’ll Bring (experience required) Looking for someone with eye for detail, very hands on with Asian Cuisine Experience is Highly Desirable. Previous experience in a Food & Beverage or Hospitality supervisory role Experience in high-volume, fast-paced environments Experience managing teams and operational workflows Exceptional customer service Current Food Handlers Certificate Current Food Safety Supervisor Certificate More than anything, you’ll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients. **Please note, as a prerequisite for this role candidates will be required to complete work rights check and reference checks. Why Downer? At Downer, we plan, create, and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving. What It Means to Belong at Downer We’re proud of our high-performance culture and commitment to diversity, offering: Training and development to support and diversify your career. With 30% of vacancies filled internally you’ll find real opportunities to advance your career. Perks@Downer: healthcare discounts, great savings on retail purchases, car purchases and much more. Employee Assistance Program: professional support for you and your family when you need it most. You want your work to matter and so do we. With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds, and ideas. We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging. We’re committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals. Even if your experience doesn’t align perfectly with this role, we’d still like to hear from you. If it feels like the right fit, apply - potential counts, and so do you. As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it. If you need support or adjustments through the recruitment process, just let us know, we’re here to help you put your best foot forward. How to Apply Click "APPLY" and please include your photo ID, qualifications and any other relevant certificates.